ADDITIONAL INFORMATION

Job Number25070259
Job CategoryFood and Beverage & Culinary
LocationW Edinburgh, 1 St James Square, Edinburgh, Scotland, United Kingdom, EH1 3AX
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

Reporting to the Bars Manager for W Edinburgh, you will be the key point of contact for our guests while they dine in the restaurant: making them feel welcome, taking their food and drink orders, making recommendations, and ensuring they have the best possible time while dining with us.
Joining the team means you will be instrumental to the success of the hotel’s operation and beyond. We are looking for someone who is a people-person, loves the buzz of working in a busy restaurant, and is passionate about what they do!

As Waiter/Waitress, key aspects of your role will include:

• Have a detailed knowledge of the food and beverage on offer in Joao’s Place.
• Be proactive in learning about our menus and the culture of the places they have been inspired by
• Take food and drink orders and answer any questions on the menu selection, including how food has been prepared, any modifications that can be made, and what allergens are present
• Ensure guests enjoy their time with us, checking back for satisfaction and resolving any issues that arise
• Communicate with the kitchen regarding questions, length of wait, product availability, meal requirements, allergies, dietary needs and special requests
• Maintain cleanliness of work areas, china, glass and silver throughout the day
• Restock items
• Present physical and accurate check to guests and process payments
• Follow health and safety guidelines and policies to report accidents and injuries
• Work as a team with the rest of the SUSHISAMBA team, supporting wherever necessary as directed by your manager

Our ideal Waiter/Waitress is someone who has:

• A keen eye for detail
• Good prioritization skills
• The ability to stay clam under pressure
• Strong organization and multi-tasking skills
• Confidence interacting with guests
• Good communication skills
• A positive mindset
• A genuine passion for working in hospitality

In return for your hard work, we give you:

• World class training and development, including leadership development
• Unlimited career opportunities (internationally and locally)
• Wellness and mental health programmes
• Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
• Discounts for your friends and family
• Specially curated discounts in thousands of shops