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W&P Cafe Coordinator at Kalamazoo Probation Enhancement Program Inc.
Kalamazoo, Michigan, United States -
Full Time

Start Date

Immediate

Expiry Date

12 Oct, 26

Salary

0.0

Posted On

14 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Café Operations, Customer Service, Staff Training, Inventory Management, Cash Handling, POS Systems, Labor Management, Staff Development, Scheduling, Waste Control, Coaching, Multitasking

Industry

Description
Description Position Overview You'll partner with the Food Service Director to oversee daily café operations, ensure exceptional customer service, train employees and vocational students, manage inventory and cash handling, and serve as the operational leader whenever the Director is away. Key Responsibilities · Lead daily café operations and provide outstanding customer service. · Train, mentor, and coach vocational students and café staff. · Support hiring, onboarding, and ongoing staff development. · Ensure quality food and beverage preparation and product knowledge. · Assist with scheduling, labor management, inventory, ordering, and waste control. · Oversee cash handling and shift accountability. · Maintain a clean, safe, organized café environment. · Resolve customer and staff concerns professionally. · Support initiatives that improve sales, efficiency, and profitability. Requirements · High school diploma or GED. · 1–3 years of restaurant, café, retail, or food service experience. · Leadership or supervisory experience preferred. · Excellent customer service and communication skills. · Cash handling/POS experience. · Strong organizational and multitasking abilities. · Passion for coaching others and helping people succeed. · Flexible schedule including evenings, weekends, and some holidays.
Responsibilities
Oversee daily café operations and provide leadership in the absence of the Food Service Director. Focus on training vocational students, managing inventory, and ensuring exceptional customer service.