JOIN LOVISA – A GLOBAL LEADER IN FASHION JEWELLERY!

Founded in April 2010, Lovisa has rapidly grown to become one of the world’s leading fast-fashion jewellery retailers, with over 900 stores across 37+ countries. As a publicly listed company on the ASX, we’re on an exciting journey of global expansion, and we’re looking for passionate leaders to join us on this adventure.
At Lovisa, creativity, individuality, and self-expression are at the heart of what we do. We encourage our team to bring their unique style to work, making every day an opportunity to showcase your passion for fashion.

WHAT YOU’LL BRING TO LOVISA

We’re looking for an inspiring leader who’s as passionate about fashion and customer service as we are. To thrive in this role, you’ll need:

• At least three years of management experience in retail or customer/sales-focused industries.
• Proven ability to manage multiple sites in a fast-paced, high-volume environment.
• A strong understanding of Customer Experience and a commitment to continual improvement.
• Flexibility and a readiness to travel interstate and internationally as required
• Available Tuesday-Saturday (1 Saturday off every month)

Skills for Success:

• Multi-site management experience within fashion retail.
• Ability to thrive in a dynamic, high-volume environment.
• Strong people management and performance development skills.
• Exceptional planning, organisational, and communication abilities.
• Commercial awareness and a proven track record of achieving results.
• A genuine passion for fashion, retail, and delivering exceptional customer service.

Key Responsibilities:

• Inspiring Leadership: Conduct impactful store visits, evaluate performance, motivate Store Managers, and set clear objectives.
• Clear Communication: Keep the team aligned with daily morning calls, action plans, and one-on-one coaching sessions.
• Building Strong Teams: Recruit, develop, and nurture high-performing teams focused on growth and customer satisfaction.
• Efficient Operations: Maximise productivity with strategic rostering and cost-saving initiatives.
• Loss Prevention: Lead security excellence by implementing Lovisa’s best practices for shrinkage reduction.
• Regional Oversight: Manage all stores within your region, ensuring they meet Lovisa’s high standards and achieve growth targets

We’re looking for an inspiring leader who’s as passionate about fashion and customer service as we are. To thrive in this role, you’ll need:

• At least three years of management experience in retail or customer/sales-focused industries.
• Proven ability to manage multiple sites in a fast-paced, high-volume environment.
• A strong understanding of Customer Experience and a commitment to continual improvement.
• Flexibility and a readiness to travel interstate and internationally as required
• Available Tuesday-Saturday (1 Saturday off every month