STUFF THAT MATTERS TO US:

Our Differences are what make us great!
William Ashley encourages, supports, and celebrates a diverse and inclusive environment for all. We value each employee’s uniqueness, which reflects the communities and customers we serve.
At William Ashley, what matters most is our commitment to quality, authenticity, and creating memorable experiences for our customers. We believe in sustainable practices, supporting artisans, and maintaining high standards in everything we do. Respect for our heritage, innovation in design, and a passion for excellence drive us. We value our team members, encourage their growth, and strive to make a positive impact on our community and environment.
Looking for people who thrive on delivering exceptional customer service

• Act as a brand ambassador, representing William Ashley with professionalism and enthusiasm
• Deliver a refined, personalized client experience that reflects the luxury positioning of the brand
• Demonstrate deep product knowledge across all collections, patterns, and special-order lines
• Build and maintain a strong client base through clienteling and proactive outreach
• Understand and effectively communicate product features, benefits, and brand stories
• Curate baskets that inspire, match clients’ needs, and drive meaningful transactions
• Support clients with gift registry selection and planning
• Collaborate with Associates and Order Desk to ensure seamless order processing and client follow-up
• Support with returns and inquiries only when other team members are unavailable, always with a service-first approach
• Contribute to in-store activations and event support
• Uphold all health, safety, and cleanliness standards