Wait Staff at Theodore Roosevelt Medora Foundation

Medora, North Dakota, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

8.0

Posted On

17 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Reliability, Positive Attitude, Interpersonal Skills, Teamwork, Guest Focus, Table Service, Attention To Detail, Multitasking, Point-Of-Sale Systems Operation, Following Directions, Complaint Resolution, Adherence To Uniform Policy, Guest Service, Troubleshooting

Industry

Hospitality

Description

Description Our Company: There’s no organization quite like the Theodore Roosevelt Medora Foundation (TRMF). We’re a premiere tourism operation—and we’re a 501c(3) non-profit. We welcome hundreds of thousands of guests to an exciting, diverse lineup of entertainment, historical, and educational attractions—and we work tirelessly to connect people to Medora for positive life changing experiences.TRMF was established in 1986—but our story begins before that. In 1962, nationally-renowned businessman Harold Schafer took an interest in a historic old town named Medora. He loved its history, its striking location, and its potential to inspire others. So he began revitalizing the old town: he restored a historic hotel, brought the Medora Musical to town, and so much more. It was 1986 when the Schafer family, with Harold ready to retire from business, donated all they’d created in Medora to establish the non-profit Theodore Roosevelt Medora Foundation. In the years since, we’ve grown from a staff of a handful of folks to more than 90 full-time employees, with hundreds more seasonal workers and over 650 volunteers. We’ve awarded hundreds of thousands of dollars’ worth of scholarships to our staff. The Medora Musical has earned the attention of The New York Times. And we’ve earned a reputation as the #1 tourism and hospitality provider in North Dakota.We are a team of people who draw inspiration from Medora. We deeply respect this place, and the people we meet here. We deliver excellence in hospitality. We work with creativity and integrity. We’re a family that values family. We are the Theodore Roosevelt Medora Foundation. This Position: TRMF is searching for an individual to be part of the food service team to provide guests with excellent service as they take orders and serve food and beverages. Takes customer menu orders and follow the correct serving process Be knowledgeable and promote menu items, including the opportunity to upsell appetizers, desserts and after dinner drinks Manage complaints and resolve any issues Follow serving etiquette and food handling instructions Complete assigned tasks to ensure the restaurant is prepared for meal service Supervisory Requirements: None Requirements Required Skills/Abilities Excellent verbal and written communications skills. Reliable, on time, and ready for every shift. Positive attitude, and excellent interpersonal skills. Ability to work as a team. Stay guest-focused and nurture an excellent guest experience. Ability to establish great table service guest relations. Strong attention to detail and the ability to multitask. Ability to operate point-of-sale systems. Clean and neat appearance. Willing to learn and follow directions. Ability to prevent and solve guest complaints. Adhere to restaurant uniform policy at all times. Provide outstanding guest service. Required Education and Experience Must give exceptional guest service to all guests. Must currently have/obtain North Dakota Food Handlers and Alcohol service license Must be able to troubleshoot and create solutions if needed. Must be at least 21 years old to serve alcoholic beverages. Minimum of three years’ experience preferred working a professional fine dining environment with advanced knowledge of fine wines, classic drinks, dining etiquette and steps of service. Must be fluent in English, bilingual a plus. Work Environment This fast paced position is primarily located inside a restaurant. Employees may work split shifts, evenings, weekends and holidays. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Prolonged periods of standing and walking. Must be able to lift, balance, and carry trays of food weighing up to 25 pounds. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must be able to lift up to 25 lbs. at times. AAP/EEO Statement It is the policy of TRMF to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, TRMF will provide reasonable accommodation for qualified individuals with disabilities. Our Location: TRMF is located in the heart of the Badlands: Medora, North Dakota.It’s situated near the border separating North Dakota and Montana, along Interstate 94. Medora is the basecamp to Theodore Roosevelt National Park: 110 square miles of rugged beauty. You’re never more than a few minutes away from a night under the stars or a bike ride along the thrilling Maah Daah Hey Trail. In Medora, beauty and adventure abound.Our central hub of operations, the Life Skills Center, is a state-of-the-art campus, purpose-built for the glory of work and the joy of living. It features a dining room, a fitness center, as well as spaces for music, studying, learning, prayer, reflection, and socializing—all designed with our employees in mind. Why Apply? You have a passion for exploring beautiful places and meeting people from around the world. Competitive wages with great opportunities for overtime work Affordable company provided housing on-siteEmployee meals provided at low cost in employee dining room Explore Medora and its attractions free or at discounted costs. Including the Medora Musical, Bully Pulpit Golf Course, Trail Rides, Mini Golf, Retail Shops and more! Apply online and learn more about our organization: Career Opportunities at Medora Foundation | Join Our Team

Responsibilities

This position involves providing excellent service to guests by taking orders and serving food and beverages accurately according to established processes. The staff member must also be knowledgeable about menu items, promote them effectively, manage guest complaints, and ensure the restaurant is prepared for service.