Job Ref: GLE2746
Branch: The Gleneagles Hotel
Location: The Gleneagles Hotel, Auchterarder
Salary/Benefits: £33,305 per annum
Contract type: Permanent
Hours: Full Time
Hours per week: 39
Posted date: 18/07/2025
Closing date: 20/08/2025

COME AND JOIN US …

We are currently seeking a thoughtful, confident and knowledgeable Waiter to join our Food and Beverage team.
The on target earning potential for this role is £33,305 / annual salary - comprising a base salary of £25,005, plus a qualified estimate of £8,300 in gratuities and service charge. * As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards

THE KIND OF PERSON WE’RE LOOKING FOR:

• You have strong experience in both waiting and customer service roles, and you’re ready to take the next step in your hospitality journey within a vibrant, luxury environment
• Experience in a luxury hospitality setting is a bonus, however a positive attitude, eagerness to learn, and passion for great service are essential
• You approach every guest interaction with fresh energy and empathy, treating each moment as unique; no matter how many times an issue has been presented to you, to your guest it’s the first time
• Flexibility is second nature to you; an early bird some days and a night owl other, you’ll be working flexibly during the week and weekends
• With a sharp eye for detail, strong organisational skills, and a genuine drive to exceed expectations, you bring excellence to every shift
• You’re motivated to learn from the best and contribute to a supportive team culture, always looking for ways to grow and share your knowledge
• Resilient and composed, you thrive in a fast-paced environment where no two days are the same, and that’s exactly what excites you
• Highly motivated and possessing an immense sense of pride in your work; you’re passionate about delivering the high standards for our guests in line with the Gleneagles brand
• You have a positive “can do” attitude to solving problems in a professional and courteous manner
• A strong team player with great communication skills and an enthusiastic approach; you’re well organised and punctual with an eagle eye for detail
• You want to be part of a team that works hard, supports each other and above all has fun along the way

• You’ll deliver warm, memorable dining experiences for every guest and member, creating moments of genuine hospitality with every interaction
• From taking orders to serving food and beverages with finesse, you’ll ensure each service flows effortlessly and with precision
• You’ll take great pride in every task you undertake, playing a vital role in setting the team up for success and maintaining a smooth and polished operation
• With a caring and professional approach, you’ll handle guest queries and feedback with confidence and a commitment to positive resolution
• Upholding the highest standards of service, as a key member of the team, you’ll ensure every preparation and presentation detail throughout the restaurant is just right
• You’ll contribute to the seamless delivery of both lunch and dinner service, anticipating needs and adapting to the rhythm of the day
• Confident in your knowledge of our menus, you’ll actively upsell and inspire your colleagues to do the same, adding value to every guest experience
• Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way