· Customer Service & Interaction
- Greet and seat guests in a friendly and courteous manner.
- Present menus and provide detailed information about menu items, including ingredients and preparation methods.
- Take food and drink orders accurately and relay them to the kitchen and bar staff.
- Check in with guests periodically to ensure satisfaction and address any concerns or special requests.
- Handle guest complaints and concerns with professionalism and a positive attitude.
- Provide exceptional customer service to create a welcoming and pleasant dining experience
· Food and Beverage Handling
- Serve food and beverages to guests in a timely manner.
- Ensure that all food and drink items are prepared and served according to restaurant standards and safety guidelines.
- Assist with the setup, service, and breakdown of buffet stations, if applicable.
- Provide recommendations and upsell menu items when appropriate.
· Order Management
- Accurately process and manage orders using the restaurant’s point-of-sale (POS) system.
- Ensure that orders are delivered to the correct table and verify that all items are included.
- Monitor and manage the flow of service to maintain efficiency and guest satisfaction.
· Table Maintenance
- Set up and clean tables before and after guest use, including arranging utensils, napkins, and condiments.
- Ensure that dining areas are clean, organized, and properly stocked with necessary items (e.g., glassware, cutlery).
- Reset tables quickly and efficiently to accommodate new guests.
· Collaboration and Communication
- Work closely with kitchen staff, baristas, and other team members to ensure smooth operation and high-quality
Service.
- Communicate effectively with team members to coordinate service and address any issues that may arise.
- Participate in team meetings and training sessions to stay informed about menu changes, service standards,
and operational procedures.
· Financial Transactions
- Present checks to guests and handle cash or credit card transactions accurately.
- Process payments and provide change or receipts as required.
- Ensure that all financial transactions are recorded correctly and securely, and address any discrepancies promptly.
· Compliance and Safety
- Follow all health and safety regulations, including proper food handling and sanitation practices.
- Adhere to restaurant policies and procedures, including those related to dress code, behavior, and punctuality.
- Report any hazards or unsafe conditions to management immediately.
· Inventory & Administrative Tasks
- Assist in managing and replenishing inventory of tableware, utensils, and condiments as needed.
- Report any shortages or issues with supplies to the supervisor or manager.
- Update guest information and maintain accurate records of orders and payments.
Follow established procedures for opening and closing duties, including cash handling and securing the dining area
Qualification : Any graduation or related certification to Hospitality
Experience : 1+ years of experience in a related field
Training : Certification in Food Safety
Skills : Previous experience in a similar role
Excellent communication and interpersonal skills
Ability to work efficiently in a fast-paced environment
Strong attention to detail and problem-solving skills
Ability to handle multiple tasks and prioritize effectively
Must be able to work flexible hours, including evenings, weekends,
and holidays.
Job Type: Full-time
Pay: AED2,500.00 - AED2,800.00 per mont

Please refer the Job description for details