Waiter/ Waitress at IHG Career

, , Vietnam -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

0.0

Posted On

16 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Empathy, Collaboration, Policy Adherence, POS Equipment Knowledge, Safety Policies, Guest Privacy, Training Participation, Courteous Greeting, Task Fulfillment, Maintenance Reporting, Guest Satisfaction, Cleanliness, Charge Verification, Resort Offerings Knowledge, Team Goals Awareness

Industry

Hospitality

Description

Vision & Brand Commitment As Waiter/ Waitress, I fully embrace the vision of Six Senses to help people reconnect with themselves, others, and the world around them. Guided by our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsibility, playfulness, and pioneering wellness, I am committed to delivering exceptional guest journeys while developing hosts to become the very best versions of themselves. Sustainability Commitment Sustainability remains at the core of Six Senses operations. I will ensure compliance with all environmental and social responsibility directives, including waste reduction, elimination of single-use plastics, responsible sourcing, and adherence to Sustainability Guidelines. Out of the Ordinary Experiences I will deliver “Out of the Ordinary” experiences that inspire, delight, and create meaningful stories. By blending innovation, surprise, authenticity, and thoughtful details, every guest interaction will be transformed into a memorable wellness journey. Key responsibilities include: * Handle issues with empathy; contact Direct Manager if needed. * Collaborate with all departments for smooth operations. * Follow company policies, procedures, and grooming standards. * Check out with Supervisor before leaving; maintain your station. * Be knowledgeable about Six Senses Con Dao’s services, menu items, and POS equipment. * Follow safety policies and maintain guest privacy. * Participate in training to enhance skills and guest satisfaction. * Greet guests courteously and handle service efficiently. * Fulfill reasonable additional tasks and report maintenance issues. * Ensure guest satisfaction and maintain a clean work area. * Verify guest and room charges. * Know resort offerings and team goals. * Arrive on time in proper uniform and be present throughout service. Responsible Business & Compliance All operations will be conducted ethically, transparently, and in compliance with local laws and company policies. I will ensure a safe and secure environment for guests, hosts, and assets while maintaining positive relationships with local communities and stakeholders. Skills & Experience The role requires: * 1+ year of experience in food & beverage service; hospitality background required. * Familiar with restaurant/bar setup, service standards, and procedures. * Additional training or courses in F&B service are a plus. * Strong English communication skills, both written and verbal. * Excellent multitasking and interpersonal skills. * Able to lift up to 25 lbs and stand for extended periods. I maintain a thorough understanding of Six Senses brand standards, operational guidelines, and service philosophy. Who we are Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness. Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand’s vision: to reawaken people’s senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them. You’re about to be the author of this journey that takes you through life’s undiscovered passageways, hidden treasures, and meaningful experiences. It’s a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us. Let the journey begin. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Responsibilities

The Waiter/Waitress is responsible for delivering exceptional guest journeys by handling issues with empathy, collaborating across departments, and ensuring smooth operations while adhering to company policies and grooming standards. Key duties include being knowledgeable about services and menus, greeting guests courteously, fulfilling reasonable tasks, and maintaining a clean work area.