JOB SUMMARY

We are looking for a polished, service-oriented Waiter/Waitress to join our team at a specialty, upscale café. This position is perfect for someone who values artisanal coffee, seasonal food, and delivering warm, elevated hospitality. As a Server, you will play a key role in shaping each guest’s experience through expert product knowledge, gracious service, and hands-on support throughout the café.

QUALIFICATIONS

• Experience in specialty coffee, upscale café settings, or high-end hospitality is strongly preferred.
• A passion for learning about coffee, brewing techniques, and premium ingredients.
• Strong interpersonal and communication skills, with a naturally hospitable approach.
• Ability to multitask and remain composed in a dynamic, fast-paced environment.
• High standards of cleanliness, presentation, and personal accountability.
• A proactive, guest-first mindset and a genuine enthusiasm for great service.
  If you are passionate about quality, craft, and hospitality, and thrive in a refined yet friendly café setting, we’d love to hear from you.
  Job Types: Full-time, Permanent
  Pay: From £14.00 per hour

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Sick pay
• Transport links

Experience:

• Hospitality: 2 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In perso

• Welcome guests with genuine warmth and professionalism, creating an inviting first impression.
• Provide either table or counter service depending on the café’s format, ensuring clear and confident communication.
• Share deep knowledge of our coffee, tea offerings, and curated menu items—making recommendations and pairings with care.
• Accurately take and process food and drink orders with strong attention to detail.
• Serve dishes and beverages with a focus on timing, presentation, and consistency aligned with our café standards.
• Support basic food preparation or plating to uphold visual and quality standards.
• Uphold the cleanliness, organisation, and overall ambiance of guest areas, service counters, and communal spaces.
• Anticipate guest needs, resolve concerns gracefully, and contribute to a seamless and memorable service experience.
• Work closely with baristas and kitchen staff to maintain smooth service flow during busy periods.