Full job description

We are seafood bar and restaurant in Dubai, is looking for experienced, confident, and guest-focused Waiters & Waitresses to join our Front of House team.

We believe there is a difference between service and hospitality.

Service is taking the order correctly, delivering food on time, and maintaining professional standards.

Hospitality is how we make the Guest feel.

We are looking for people who naturally enjoy taking care of Guests, can read a table, anticipate needs, make genuine recommendations, and take ownership of the entire Guest experience.

Requirements

• Previous experience as a Waiter / Waitress in a licensed restaurant, bar, beach club, or hotel.
• Experience serving alcoholic beverages is mandatory.
• Good knowledge of wine, spirits, cocktails, beer, and responsible alcohol service.
• Experience in busy, high-volume restaurant operations.
• Excellent English communication skills.
• Confident, friendly, and professional personality.
• Well-presented with strong grooming standards.
• Experience using restaurant POS systems.
• Good food and beverage knowledge.
• Flexible with shifts, weekends, evenings, and public holidays.
• UAE hospitality experience is preferred.

Key Responsibilities

• Welcome Guests warmly and provide attentive, professional service.
• Take accurate food and beverage orders.
• Confidently explain the menu and recommend dishes and beverages based on Guest preferences.
• Serve wine, cocktails, spirits, beer, and other alcoholic beverages professionally.
• Monitor tables and anticipate Guest needs without being intrusive.
• Operate the POS system and handle bills accurately.
• Coordinate closely with the kitchen, bar, and other team members.
• Handle Guest feedback and concerns professionally.
• Maintain excellent cleanliness, presentation, and service standards.
• Take ownership of the Guest experience from arrival until departure.

Full job description

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

We are currently seeking a Waiter / Waitress to join our vibrant team. At Radisson Blu Hotel Ajman, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.

Support and assist in the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels, ensuring both property and company standards are attained and adhered to.

Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.

Collaborate with colleagues to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.

Support and deliver on the strategies and objectives of the food service department taking ownership for assigned areas of responsibility.

Develops and builds own skills, knowledge and experience at every opportunity within the food service department, which aligns with the culture of growth, development and performance expected by the company.

Collaborates with the Head of Department, ensuring that departmental inventory is maintained, that productivity targets are achieved and performance levels are attained

Build and maintain effective working relationships, communicating with key stakeholders whilst promoting the company culture and values.

Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Qualifications

National academic qualifications preferred

1+ years of relevant experience in food & beverage service