JOB OVERVIEW

We are seeking enthusiastic and dedicated staff for our Lounge called SMOUK to join our vibrant team. As a key member of our hospitality environment, you will be responsible for providing exceptional customer service while ensuring a welcoming atmosphere. Your role will involve welcoming, seating and serving [Shisha,food,drinks,desserts], maintaining cleanliness, and contributing to the overall dining experience.

REQUIREMENTS

• Previous experience in a lounge or restaurant setting is essential.
• Strong customer service skills with a friendly and approachable demeanour.
• Basic maths skills for handling cash and processing orders efficiently.
• Excellent time management abilities to thrive in a fast-paced environment.
• Knowledge of Shisha is advantageous.
• A passion for the culinary arts and willingness to assist in shisha preparation when needed.
• Ability to work effectively as part of a team while also being self-motivated.
  Join us in delivering memorable experiences to our guests while developing your skills in the hospitality industry!
  Job Types: Part-time, Permanent
  Pay: From £13.00 per hour

Benefits:

• Employee discount
• Store discount

Application question(s):

• Previous Shisha lounge experience
• can you prepare shisha if training is provided
• do you smoke

Experience:

• shisha lounge: 1 year (preferred)

Work Location: In perso

• Prepare and serve a variety of drinks, including coffee and teas
• Provide outstanding customer service by engaging with customers and responding to their needs.
• Maintain cleanliness and organisation of the lounge area, ensuring compliance with food safety standards.
• Manage time effectively to ensure prompt service during peak hours.
• Handle cash transactions accurately, utilising basic maths skills for billing purposes.
• Collaborate with team members to create a positive working environment and enhance customer satisfaction.