Waiter / Waitress at Tashas Group

Cape Town, Western Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

0.0

Posted On

06 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Experience, Menu Knowledge, Wine Pairing, Order Processing, Table Setting, Interpersonal Communication, Conflict Resolution, Food Safety, Hygiene Regulations, Professionalism, Time Management, Team Collaboration, Hospitality Service, Payment Processing, Attention To Detail, Customer Relationship Management

Industry

Restaurants

Description

About the Role As we prepare to open the doors to Le Parc by tashas in Mouille Point, we are looking for passionate and service-driven Waiters and Waitresses to join our opening team. At Le Parc, every guest interaction matters. Our service is warm, intuitive and genuine—creating an experience that feels effortless while paying attention to every detail. As a Waiter or Waitress, you will be at the heart of that experience, building meaningful connections with guests and ensuring every visit is memorable from the moment they arrive until they leave. If you have a passion for hospitality, love working with people and take pride in delivering exceptional service, we'd love to welcome you to our team. Your Mission You will create memorable dining experiences by delivering thoughtful, attentive and professional service throughout every stage of the guest journey. Through genuine hospitality, strong product knowledge and attention to detail, you will help bring the Le Parc experience to life every day. What You'll Be Doing Guest Experience Welcome every guest with warmth, confidence and genuine hospitality. Guide guests through the menu, offering thoughtful recommendations tailored to their preferences. Accurately take and process food and beverage orders while maintaining exceptional attention to detail. Deliver food and beverages efficiently while ensuring every order meets our quality standards. Check in with guests throughout their dining experience to ensure complete satisfaction. Handle guest requests and concerns with professionalism, empathy and urgency. Present bills accurately and process payments in line with company procedures. Build lasting relationships with guests by creating memorable and personalised experiences. Service Excellence Maintain a thorough understanding of the food, beverage and wine menus. Confidently explain menu items, ingredients, preparation methods and daily specials. Recommend wine and beverage pairings where appropriate. Ensure tables are beautifully presented before, during and after service. Maintain impeccable attention to detail in table settings, cutlery, glassware and condiments. Support seamless communication between the kitchen, bar and Front of House teams. Restaurant Operations Prepare dining areas before service and ensure all stations remain fully stocked and organised. Reset tables efficiently to maintain a smooth flow of service. Maintain cleanliness throughout the restaurant, service stations and guest areas. Assist with hosting duties, including greeting, seating and assisting guests where required. Support the wider team to ensure smooth daily operations and exceptional service standards. Teamwork & Culture Work collaboratively with colleagues across every department. Contribute to a positive, respectful and supportive working environment. Support the onboarding and development of new team members. Lead by example through professionalism, reliability and a positive attitude. Embody the values and culture of the Tashas Group in every interaction. Health, Safety & Compliance Adhere to all food safety, hygiene and health regulations. Ensure responsible service of alcohol in accordance with legal requirements. Maintain clean, organised and safe working areas throughout every shift. Follow company policies and operational procedures consistently. What We're Looking For Previous experience as a Waiter or Waitress within a premium restaurant or hospitality environment. A genuine passion for hospitality and creating exceptional guest experiences. Excellent communication and interpersonal skills. Strong food, beverage and wine knowledge, or a willingness to learn. Outstanding attention to detail and organisational skills. The ability to remain calm, professional and efficient in a fast-paced environment. A positive attitude, strong work ethic and collaborative approach. Confidence handling guest requests and resolving challenges with professionalism. Flexibility to work evenings, weekends and public holidays. What You'll Love Being part of the opening team for Le Parc by tashas. Working in one of Cape Town's most exciting new dining destinations. Learning from experienced hospitality professionals within the Tashas Group. Joining a culture built on generosity, excellence, teamwork and genuine hospitality. Building meaningful relationships with guests and creating memorable experiences every day. Competitive remuneration and opportunities for career growth within the Tashas Group. At Le Parc by tashas, exceptional service is about making people feel truly welcome. If you have a passion for hospitality, love connecting with people and believe every detail matters, we'd love to hear from you.

Responsibilities

Deliver professional and attentive service to guests throughout their dining journey, from welcoming and menu recommendations to order processing and payment. Maintain high standards of restaurant operations, including table presentation, cleanliness, and seamless communication with the kitchen and bar teams.