We are seeking an experienced Head Waiter for our private dining room in a high-end French bistro. The ideal candidate has prior experience working in a private, fine-dining environment; preferably within an upscale Westmount building.

Schedule: Tuesday to Saturday, 4:00 PM – 10:00 PM (approximately 25–30 hours per week)

Compensation: $24-26.00 per hour + tips

Job description :

- Manage the Reception, Telephone, Reservations, Catering and Private party.

- Deliver the professional greeting of residents and their guests, to the highest standards

- Monitor, manage and review the catering contracts

- Coordinate the staff to ensure they deliver exceptional front of house services.

- Implement dynamic operational working procedures, to support the delivery of service excellence

- Strong communication with residents, employees and the Chef

- Reporting procedures to guide service implementation making improvements or changes where required

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- Implement safe working practices to ensure safety of building occupiers and guests

- Sending weekly report to the management

- Menu pricing and menu display in building's elevator

- Creation of special menu on Canvas (or other chosen software), printing of the menu when necessary

- Handling residents complains and finding quick resolution

- Ensuring residents satisfaction and special requests are fulfilled

- Making employees schedule and report bi-weekly hours to the property manager

Requirements

- Excellent command of the French and English language. English is required to respond to requests from English-speaking customers.

- Experience working as a head waiter or manager.

Skills

- Communication

- Teamwork oriented

- Maintains a good energy level

- Thorough and organized

- Skilled

- Punctual

Please forward a copy of your CV to aurelie@gestionwilkar.com 

📌 Wilkar - Château Westmount Square - Head waiter (Canada)

🏢 Wilkar

📍 Canada