Endoscopy Inpatient waiting list co-ordinator
To work as part of a clerical team to support a defined team of Clinicians. Working at Northampton General hospital.
Surgery are looking for a full time waiting list co-ordinator within our Endoscopy department. The position is 37.5 hours per week. Working within a small dynamic team, we would welcome someone who enjoys a fast paced environment with a positive, can-do attitude.
Previous applicants not to apply.
Provide an efficient administrative and day-to-day support service to the Endoscopy department.
Duties will include organising and managing inpatient waiting lists.
Booking TCI appointments, dealing with a variety of different enquiries from both patients and clinicians alike.
All general office duties to include various programmes within the department.
Manage the administration side of the endoscopy pre- op clinics.
Liaise with the Team Leader to ensure that Inpatient procedures are booked daily and to chase all requests that need to be vetted by a consultant.
Undertake effective administrative duties as part of the admin team required by Endoscopy.
The post holder will be required to work as part of the administration team and provide cross cover during periods of staff absence within their existing team and other teams within the Directorate as and when required.
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Accountability
Respect
Integrity
Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
To ensure that the correct administration procedures are followed and all relevant letters, prep and related information as required for the department is sent out in a timely manner ie confirmation letters etc.
To deal with enquiries on behalf of the Clinical Teams either by telephone, personal contact or correspondence, within agreed limits and take appropriate action, i.e. ensure appropriate documentation is available.
To manage and record all patients who need to have a pre-op check before their procedures.
To manage and record all patients who need to have a pre-op check before their procedures.
Liaise with the unit Manager to help assist that inpatients are booked at Northampton General hospital.
Liaise with the unit Manager to help assist that inpatients are booked at Northampton General hospital.
Assist with the effective management of patient pathway and ensuring that all necessary appointments, including inpatients, lists, waiting list etc. are organised arranged in an appropriate time frame, ensure that lists are utilised to capacity, diagnostics and tests are processed as requested and that patients receive timely treatment thus meeting the Trust and national standards when required.
Assist with the coordination of lists to ensure effective time management.
Assist with ensuring the relevant databases and patient information systems are up to date.
Assist the clinical teams and on receipt of test/investigations results
Provide general administrative services including photocopying, filing, faxing and other office routines.
Ensure all correspondence and documentation is filed promptly and cross reference whenever necessary.
Prepare and collate statistical information as required and input to database if appropriate, in conjunction with Trust requirements.
Ensure that relevant health records are available to the Clinical Team when required and anticipate demand wherever possible.
Receive and sort daily post, date stamp and distribute as appropriate.
Assist the process of patient tracking including booking all necessary appointments, chasing results, waiting lists and ensuring that patients receive timely treatment up to the point of discharge when required.
Liaise with other hospital departments, GPs and other health care agencies when required.
Assist and help colleagues when the need arises.
Provide cross-cover within administration team during absence and follow relevant organisational policies such as notification of sickness absence and participation in individual appraisal

Please refer the Job description for details