The Job

We are looking for a confident Head Waiter/Waitress to join the team for our authentic, yet never traditional, shared-dining concept.

As an IZAKAYA Amsterdam Head Waiter/Waitress you will be required to run the restaurant with a compact team of staff to provide an unforgettable, overall dining experience for our guests. The IZAKAYA Amsterdam team is looking for someone who enjoys working as a team and providing efficient and incredible service to our customers. As a Head Waiter/Waitress you will not only uplift the guests dining experience during their visit, but you will also uplift your team to the next level. We are looking for an individual who will have the patience, personality and perseverance to thrive in this role and who can multi-task various duties. Furthermore, you should be a team player, be able to effectively communicate with your colleagues and lead by example.

Video of our brand: THE ENTOURAGE GROUP VIDEO

Responsibilities

• Be able to lead by example to ensure your high standards filter through the floor team
• Be fully responsible for assisting in the smooth running of the restaurant, staff management and training along with ordering and stock control
• Report to the Assistant General Manager
• Present menu and provide detailed information when asked (e.g. about the shared-dining concept, ingredients or potential food allergies)
• Offer menu recommendations upon request
• Coordinate the communication between the floor and the kitchen team
• Coordinate the table settings
• Positive attitude and aim to provide great communication skills

Requirements

• Work experience as a Head Waiter or Head Waitress
• Strong team player
• A strong desire to develop a career in high-end restaurants
• Attentiveness and patience for guests
• Aim to deliver excellent presentation skills
• Organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts and full time
• Fluent speaking and writing in English (Dutch is a plus)
• You live in Amsterdam (or nearby)
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