Waitress/Hostess at Accor

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

0.0

Posted On

25 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Grooming Standards, Guest Satisfaction, Menu Knowledge, Beverage Service, Financial Targets, Guest Anticipation, Checklists, Service Stations, HACCP, FIFO, Evacuation Policy, Team Player, Communication Skill, Problem Solving

Industry

Hospitality

Description

Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues Hospitality is a work of heart, Join us and become a Heartist®. Job Description Scope and Objectives This position is concerned with being responsible for serving food & beverage to the guest according to the service standards, policy, procedure & etiquette, in line with our motto. Key Deliverables and Responsibilities Ensure correct grooming standards are followed at all times Exceed guest satisfaction by knowing preferences and update profiles Maintain detailed knowledge of the restaurant menu & daily specials at all times To be familiar with the beverage service including glasses used and appropriates garnishes Following up restaurants financial, LQA, TrustYou and Forbes targets on a daily basis Anticipate and service of guests' requirements at all times Following up daily financial targets of area/division Use opening and closing checklist to ensure smooth opening and closing of the venue Ensure service stations are constantly cleared and re-stocked during service Serve and clear food and beverage items in an unobtrusive and professional manner Present menus in a proactive manner To feel empowered and accountable within the work place Keep manager on duty updated of any guest feedback so they can update the Glitch Report Maintains the HACCP & FIFO standards as required by the regional governing body Follow Hotel Evacuation Policy in case of an Emergency Attend all necessary briefings and training sessions as instructed by the Manager Handle financial procedures according to guidelines set by the finance department Identify potential problems and anticipate guest needs, ask for assistance before service breakdown occurs Perform any duties and special projects as requested by management whether in your own department or any other department in the hotel All issues and negative guest feedbacks needs to be properly reported on glitch system Follow care program at all times, and report issues through the system to maintenance Qualifications • Previous experience in Food & Beverage/Restaurant operations • Passion for excellent service • Excellent team player • Excellent communication skill Additional Information Strong interpersonal and problem solving abilities Fluency in English , additional languages are a plus Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The primary responsibility involves serving food and beverages to guests strictly following established service standards, policies, and etiquette. Key duties include maintaining detailed menu knowledge, ensuring correct grooming, and proactively anticipating guest requirements throughout service.