Waitstaff (Banquet) at The Westin Resort Guam

Tumonys, Vilnius County, Lithuania -

Full Time

Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

0.0

Posted On

14 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Attention to Detail, Time Management, Teamwork, Communication, Problem Solving, Safety Compliance, Equipment Inspection, Cash Handling, Culinary Skills, Health Code Knowledge, Organization, Adaptability, Memorization, Interpersonal Skills, Professionalism

Industry

Hospitality

Description

Position Purpose Responsible for setting up and breaking down banquet rooms per guest's request. Essential Job Functions Functions Set up meeting and banquet rooms following verbal and/or written instructions Carefully transport all required equipment, including but not limited to tables, chairs, vases, glassware and flatware, between kitchen or storage area and appropriate meeting and banquet room Be present at meeting and banquet rooms before and during breaks of meetings or parties to provide any requested service Break down meeting and banquet rooms at end of function Carefully transport all supplies, including but not limited to tables, chairs, or glassware to appropriate storage or cleaning facility at end of function Ensure all rooms are cleaned following hotel standards and procedures Maintain safety and cleanliness of work station. Ensure work area meets standards set at completion of shift Inspect all equipment. Report any problems to appropriate personnel. Follow up to ensure correction of problem Responsible for handling cash, upon check presentation based on banquet event order requirements on beverage charges Responsible to perform any extra job related work that is tasked by the Leaders and not written on the given Job Description Customer Service Interact in courteous and professional manner with guests and hotel staff with whom employee comes into contact Attend to guest's request or complaints when possible and appropriate; when inappropriate inform supervisor or appropriate person of request and follow up to ensure it was resolved Other Assist with related duties and special projects as requested Attending training sessions set out by the Westin Resort to ensure continued personal development Attending Departmental meeting for improvement and update on Westin Resort new information Required Knowledge and Skills Interpret and comply with a variety of instructions furnished in written, oral, diagrammatic or schedule form Ability to focus and maintain attention to the performance of tasks despite periods of interruptions Ability to work and complete assignment on time despite frequent stressful, emergency, critical or unusual interruptions Ability to maintain good relations with staff and guests Ability to memorize, recollect and quickly retrieve dates, names, times and other data Ability to converse calmly with irate guests, superiors, and subordinates in sometimes intense emotional situations Must be able to convey positive image of self and hotel Knowledge and ability to maintain state and federal health code standards Advance culinary knife skills, cooking methods, soups, sauces, butchering, product identification, preparing stocks, expediting, as it relates to assigned work station required Must be able to understand and comply with safety precautions in use of chemicals Required Education and Experience High school or equivalent education required Special Position Requirements All employees must maintain a neat, clean, and well-groomed appearance Must be able to obtain and maintain a health certificate during employment Must be able to obtain and maintain an ABC license during employment Minimum one year of food and beverage, and banquet experience Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Job description is subject to change at any time. The Westin Resort Guam is an equal opportunity affirmative action employer and selects individuals best matched for the job based upon job-related qualifications regardless of gender, race, color, religion, creed, sex, sexual orientation, age, national origin, pregnancy, ancestry, marital status, veteran status, disability, handicap, citizenship status or any other status or characteristic protected by law.

Responsibilities

The Waitstaff is responsible for setting up and breaking down banquet rooms according to guest requests and ensuring cleanliness and safety standards are met. They also provide service during events and handle cash transactions as required.