OVERVIEW

Vistamere Retirement Residence is seeking a dedicated and experienced Waitstaff Supervisor to join our team. Our residence prides itself on providing exceptional dining experiences for our residents in a warm and welcoming environment. The Waitstaff Supervisor will play a crucial role in maintaining high standards of service and ensuring the well-being and satisfaction of our residents during meal times.Key Responsibilities

• Supervise Dining Room Operations: Oversee and coordinate the daily operations of the dining room, ensuring efficient and high-quality service.
• Team Leadership: Lead and motivate the waitstaff team, providing guidance, support, and training to ensure exceptional service delivery.
• Resident Engagement: Interact with residents to ensure their dining experience is pleasant and address any concerns or feedback promptly.
• Scheduling and Planning: Develop and manage waitstaff schedules to ensure adequate coverage during meal times and special events.
• Quality Control: Monitor the presentation and quality of food and beverages served, ensuring compliance with health and safety standards.
• Inventory Management: Assist in managing inventory levels of dining room supplies and coordinate with the kitchen and management for restocking as needed.
• Policy Compliance: Ensure all dining room activities adhere to company policies, procedures, and regulatory requirements.

QUALIFICATIONS

• Leadership Skills: Strong leadership and team management skills with a proven ability to motivate and inspire a team.
• Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with residents, staff, and management.
• Customer Service: Passionate about delivering exceptional customer service and enhancing the dining experience for residents.
• Organizational Skills: Strong organizational and multitasking skills, with attention to detail and a proactive approach to problem-solving.
• Flexibility: Ability to work flexible hours, including evenings, weekends, and holidays, as required.

• Supervise Dining Room Operations: Oversee and coordinate the daily operations of the dining room, ensuring efficient and high-quality service.
• Team Leadership: Lead and motivate the waitstaff team, providing guidance, support, and training to ensure exceptional service delivery.
• Resident Engagement: Interact with residents to ensure their dining experience is pleasant and address any concerns or feedback promptly.
• Scheduling and Planning: Develop and manage waitstaff schedules to ensure adequate coverage during meal times and special events.
• Quality Control: Monitor the presentation and quality of food and beverages served, ensuring compliance with health and safety standards.
• Inventory Management: Assist in managing inventory levels of dining room supplies and coordinate with the kitchen and management for restocking as needed.
• Policy Compliance: Ensure all dining room activities adhere to company policies, procedures, and regulatory requirements