Waiver Services Specialist - Omaha at State of Nebraska

Omaha, Nebraska, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Feb, 26

Salary

22.43

Posted On

30 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Communication, Active Listening, Empathy, Professionalism, Critical Thinking, Attention to Detail, Case Management, Medical Terminology, Healthcare Systems, Documentation, Assessment, Eligibility Decisions, Problem-Solving, Teamwork, Adaptability

Industry

Government Administration

Description

The work we do matters! Hiring Agency: Health & Human Services - Agency 25 Location: Omaha, NE Hiring Rate: $22.430 Job Posting: JR2025-00020757 Waiver Services Specialist - Omaha (Evergreen) (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): 12-12-2025 Job Description: Make a Difference Every Day: Become a Waiver Services Specialist If you hold a bachelor’s degree and a valid driver’s license and have a heart for helping others live with dignity and independence, this is your opportunity to make a real difference. As a Waiver Services Specialist, you’ll join a mission-driven team where every day your work brings hope, independence, and support to those who need it most. About the Role As a Waiver Services Specialist, you’ll help connect Nebraskans with services that allow them to live safely and independently in their homes and communities. You’ll review documentation, conduct assessments, and determine eligibility for Home and Community-Based Services (HCBS) Waiver programs, including: • Aged & Disabled (AD) Waiver • Developmental Disabilities (DD) Waiver • Traumatic Brain Injury (TBI) Waiver Your work will directly impact the lives of individuals with disabilities, older adults, and families navigating life-changing circumstances What We Offer • 156% State-Matched Retirement Plan • 13 Paid Holidays + Generous Leave • Tuition Reimbursement • 79% Employer-Paid Health Insurance • Dental, Vision & Life Insurance • Public Service Loan Forgiveness (PSLF) Eligibility • Ongoing Career Growth Opportunities What You’ll Do Evaluate applications and medical records to determine waiver eligibility Conduct initial and renewal Level of Care (LOC) assessments with care and accuracy Communicate with applicants, families, and providers to explain requirements and next steps Represent the agency in appeals or dispute hearings with empathy and professionalism Maintain accurate, timely records while managing multiple cases efficiently Skills That Set You Apart Strong interpersonal communication and active listening Empathy and professionalism under pressure Critical thinking and attention to detail Ability to navigate complex systems and high-volume environments Passion for serving vulnerable populations Requirements / Qualifications: Minimum Qualifications: Bachelor’s degree and professional experience in: human services, education or health/medical; long-term care, gerontology, rehabilitation, health/disability case management, or children with special health care needs. Preferred Qualifications: Experience in healthcare, long-term care, disability services, or completing assessments Familiarity with medical terminology and Medicaid waiver services Other: Valid driver’s license and access to reliable transportation Knowledge, Skills, and Abilities (KSA) Strong knowledge of Medicaid Waiver programs, Level of Care (LOC) criteria, and services for individuals with disabilities, older adults, and those with special health care needs. Understanding of medical terminology, healthcare systems, and state/federal regulations related to eligibility and assessments. Skilled in reviewing documentation, conducting assessments, and making accurate, timely eligibility decisions. Effective communication skills to explain complex information clearly and work with individuals, families, and service providers. Proficient in using systems like Excel, Word, and Outlook for documentation and data management. Ability to manage multiple cases in a fast-paced environment while maintaining attention to detail and meeting deadlines. Demonstrated empathy, professionalism, and discretion when working with vulnerable populations and handling sensitive information. Strong critical thinking and problem-solving skills to navigate complex cases and apply policy accurately. Team-oriented with the ability to work independently and adapt to changing policies and procedures. If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: https://link.nebraska.gov/ Benefits We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits Equal Opportunity Statement The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics. We are seeking talented individuals to join our team in careers that make a difference in the lives of Nebraskans. Once you've had the opportunity to explore our current open positions, apply for those of interest to you. Click here for a video tutorial. Contact state.jobs@nebraska.gov for additional support. Check back on your candidate profile to see the status of your submitted applications, as well as any new postings that might interest you! Thank you for your interest in joining our team! State Government is one of the largest and most diverse employers in Nebraska. Whether it's helping a vulnerable child, advancing public health, making highways safer, or preserving our natural resources, the work we do matters!

Responsibilities

As a Waiver Services Specialist, you will connect Nebraskans with services that allow them to live safely and independently. Your role includes evaluating applications, conducting assessments, and determining eligibility for various waiver programs.