QUALIFICATIONS

All MCC workers are expected to exhibit a commitment to: a personal Christian faith and discipleship; active participation in a Christian church or Christian community; and nonviolent peacemaking. MCC is an equal opportunity employer, committed to employment equity. MCC values diversity and invites all qualified candidates to apply.
Core Competencies

Interpersonal Skills & Empathy

• Approaches individuals with empathy and a trauma-informed mindset.
• Embraces diverse perspectives and fosters supportive environments.
• Balances humor and resilience in challenging situations.
• Understands the importance of hospitality and fostering a welcoming environment.

Teamwork, Collaboration & Leadership

• Builds partnerships with community organizations to enhance support.
• Facilitates inclusive group activities and empowers participants.
• Applies creative problem-solving and peace-building strategies.

Communication & Conflict Management

• Resolves conflicts with a focus on well-being.
• Maintains confidential records and uses virtual platforms for case tracking.

Required

• Knowledge of social issues: poverty, homelessness, trauma, mental health, and addiction.
• Willingness to work with sensitivity within a diverse cultural and theological milieu
• Relate well to a wide variety of people with a pleasant and professional demeanor
• Ability to work independently and within a team.
• Some availability for meetings and events outside of normal working hours.
• Ability to travel within Kitchener Waterloo regularly for Circles and partner visits
• Degree or diploma in social work or related field + 2-4 years of experience in an applicable human/social services field. An additional 5+ years experience will be considered in place of a bachelor’s degree.

Preferred

• Experience in volunteer recruitment, training, and supervision.
• Two years of experience in housing support or related fields.
• Experience planning events that promote community inclusion.
• Valid ‘G’ Ontario driver’s license

LOCATION DESCRIPTION

This role will work out of the MCC Ontario Office at 50 Kent Ave, Kitchener Ontario.

KEY RESPONSIBILITIES

Building Connections & Social Inclusion

• Facilitate Participant Circles to help a caseload of 10-15 participants set goals, build relationships, and strengthen community ties: fostering growth, independence, and belonging.
• Host monthly group gatherings to encourage meaningful engagement.
• Stay connected with participants and volunteers to maintain engagement and trust.
• Assist participants in accessing resources to reduce barriers to inclusion.

Volunteer & Partner Engagement

• Recruit, train, and support volunteers to enhance program activities.
• Build partnerships with agencies, businesses, and churches to promote social inclusion.
• Visit community partners to strengthen relationships and foster collaboration.

Program Monitoring & Reporting

• Ensure Participant Circles remain safe, respectful, and confidential spaces, always protecting participant and volunteer privacy.
• Track and report program activities, including attendance, outcomes, and risk management.
• Complete administrative tasks like case notes and evaluations to track progress and insights for program development, MCC Ontario, and funders.
• Assist with the bi-monthly newsletter by contributing stories and reporting

Other

• Assist with other Walking with People in Poverty programs, including the Raw Carrot Social Enterprise, People’s Action Group (PAG), Community Safety and Outreach, and advocacy efforts.
• Perform other job-related duties as assigned
• Participate in a local faith community, being willing to use personal gifts within this community
• Model Nonviolent peacemaking through respectful daily interactions with staff and the public
• Maintain a high level of integrity, reflecting Christian respect and Christ’s unconditional love to those with whom you work, including colleagues, partner agencies, the homeless and marginalized
• Serve as a brand advocate and ambassador for MCC’s mission and values in every interaction with partners and donors, being proactive in promoting positive public, staff, and volunteer relations.