Ward Administrator at Netcare

Krugersdorp, Gauteng, South Africa -

Full Time

Start Date

Immediate

Expiry Date

22 Feb, 26

Salary

0.0

Posted On

24 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Telephone Etiquette, Bed Bookings, Admissions, Transfers, Discharges, Ward Staff Administration, Stock Control, Customer Care, Data Capture, Hospitality, Communication, Time Management, Team Collaboration, Patient Care, Organizational Skills, Problem Solving

Industry

Hospitals and Health Care

Description

We provide meaningful careers that connect people with purpose. We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity. Netcare invites you to be part of our journey. CONSISTENCY OF CARE Telephone Etiquette • Answers the telephone in a friendly and professional manner. • Takes messages for staff, patients and doctors. Bed Bookings • Document bookings from the Bed Booking Clerks and allocate beds to new patients in the ward. • Admit the patient into the ward. • Ensure all new admissions are on the patients name board with the time and date of theatre. • Update patient board when patient arrives Admissions • Welcome the patient. • Accompany the patient to his/her room • Ensure the patient receives a ward information form. • Place patient stickers in the Ward Admission Register. • Clinical work station must be accurate-check that the patient is in the correct room and bed. Correlate SAP, CareON and IMT( Correct patient in correct bed) Transfers • Ensure suitable arrangements are made with the ward that patient is being transferred to or from. • Ensure the transfer form has been completed by the relevant nurse and filed in the patients file- (Non-CareON hospitals) • Obtain a bed number and unit and hospital for any interfaculty transfer • Inform and confirm the relevant nursing staff about the transfer arrangement. Ensure that Transfer process has been completed on CareON by the relevant nursing staff. • Ensure the doctor and the patients families are informed of the transfer. • Ensure ward transfer are done timeously on SAP. Discharges • Inform the patients’ family of discharge when requested. • Ensure the patient is discharged timeously on SAP. • Ensure that discharge process has been completed on CareON by the relevant nursing staff. • Ensure discharge files are accurately completed and sent to billings. • Assist Nursing Staff to make follow up appointments for the discharged patient. Ward Staff Administration • Assist with staff shift planning in the ward if required. • Schedule nursing staff hours on Kronos system. Assist with editing of time cards on Kronos. • Ensure that the nursing staff are informed of new memorandums distributed by the business. Update internal communication book and unit specific digital group. • Transcribe off duties to staff allocation book. • Take minutes of staff meetings. Stock Control • Assist the Unit manager with stock related issues. • Capture manual charge sheets when required. • Assist with management of stock in the absence of a Stock Controller. Work closely with the allocated stock controller to ensure optimum stock levels. • Ensure stock levels are at the required levels (stationery and ward stock). General Tasks • Maintain excellent customer care with all ward stakeholders. • Capture required data onto SAP. • Ensure patient name board is kept updated. • Do daily hospitality rounds in unit. • Do daily FAD rounds in unit and provide feedback to Unit Manager. • Check that all TVs and bells are in working order and provide feedback to Unit Manger • Ensure the delivery of flowers to patients. • Complete job cards. Log job cards timeously and follow up on completion. • Ensure that the nurse’s station & ward reception area is neat and tidy at all times. Ensure CareON charging station is clean and assist the UM/Shift leader with the control of the IPADS • Ensure that patient statistics are captured. • Update IMT daily - IMT-Merge patient information, Load devices, Stop devices, Check and load CRE and MRSA info • Care ON-Update patient information • SharePoint-Update death register • Assist with linen control. TRANSFORMATION OF OUR SOCIETY Personal and professional development • Assume responsibility for own personal and professional development. • Keep up to date with Netcare’s evolving policies and procedures. Join the team that providing the best and safest care. We provide meaningful careers that connect people with purpose. We attract highly skilled, engaged, and performing employees who are passionate about providing quality health and care. By joining Netcare, you will feel a great sense of inclusion and belonging as part of a family that cares about your growth and wellbeing. You will work with the best-in-class technology with high standards of health and safety. We offer competitive remuneration and benefits that are benchmarked against the best market trends. You will enjoy a fulfilling career working in a high performance, values driven organisational culture that values diversity. The Netcare Group offers a wide spectrum of career opportunities within various disciplines including nursing, emergency medical services, pharmaceutical services, information technology, human resources, finance and administration, procurement, technical and maintenance and marketing. Our recruitment process typically follows the following steps: Should you be shortlisted for the position, you will be contacted by the relevant HR Department to arrange an interview. Our selection process may further include employee risk assessments which includes employment references, credit, criminal and qualification checks. Should your application be successful, our human resources department will provide you with a formal letter of appointment and will contact you with information to facilitate your onboarding process. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within 30 days of the closing date of this advert, should consider their application as unsuccessful. Our story begins with our values and our behaviours. We are motivated by a belief in the sanctity of human life. We see it as a privilege to serve South Africans in their time of greatest need and vulnerability. To this end, we constantly explore new ways to blend compassion with cutting edge capabilities. But while much has been said about our world class facilities, our global benchmarks and clinical best practice, our greatest strength is our people. People who care for other people. Our Netcare people At Netcare, our people are the heartbeat of our organisation. We strive to grow with talented, compassionate people. Our people come from diverse backgrounds and cultures, and are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity. Our values and behaviours reflect our belief in human dignity, and guide how we treat each other.

Responsibilities

The Ward Administrator is responsible for managing patient admissions, transfers, and discharges while ensuring accurate documentation and communication with staff and families. They also assist with staff administration, stock control, and maintaining excellent customer care within the ward.