Ward Clerk at austinheal

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

22 Feb, 26

Salary

0.0

Posted On

24 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Excellent Communication Skills, Commitment to Excellence in Patient Care, Exceptional Organisation Skills, Ability to Prioritise, Multi-Tasking, Customer Service, Flexibility, Reliability

Industry

Hospitals and Health Care

Description

Are you a current Austin Health employee? If yes, please log in to the Austin Health careers website via ‘Employee Login’ using your network login details to search, view and apply for all career opportunities available. Permanent, part time 32 hours per week Convenient Heidelberg location, close to public transport Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. About the Department The Home and Ambulatory Servies Administration team sits within the Access, Critical Care, Imaging & Ambulatory Services Division (ACIA) and provides administration support to the following areas: The Ambulatory Care Centre Hospital in the Home Services About the role As a Ward Clerk, your role is to provide high quality administrative support to all areas within the ACIA. A regular day will see you: Register patients in the hospital Trakcare & Cerner systems ensuring all patient demographic details are correct and updated. Notify patients of cancelled or deferred appointments. Preparation of patient correspondence and files About you You will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work and have a keen interest in developing your skillset. To be successful in this role, you'll bring with you: Exceptional organisation skills with the ability to prioritise and multi-task in an extremely busy environment. Excellence in customer service. Flexibility and reliability. Our benefits Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including: Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation. A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program. Onsite childcare at Austin Hospital, easy access via public transport and car parking options. Mentoring and career development opportunities. Work with us! We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures. If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. All appointments are made subject to a satisfactory National Police Check and if required, a Working with Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: David Webster, Home and Ambulatory Services Admin Manager at David.Webster@austin.org.au Interested in finding out more about this opportunity? Read the position description for further details. Application closing date: Monday 8 December 2025

Responsibilities

As a Ward Clerk, you will provide high-quality administrative support to all areas within the Access, Critical Care, Imaging & Ambulatory Services Division. Your daily tasks will include registering patients, notifying them of appointment changes, and preparing patient correspondence and files.