Ward Clerk at Beaumont Hospital

Dublin, Leinster, Ireland -

Full Time

Start Date

Immediate

Expiry Date

20 Apr, 26

Salary

48427.0

Posted On

20 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, Communication, Data Collection, Clerical Skills, Record Maintenance, Customer Service, Confidentiality, Computer Literacy, Organizational Skills, Attention to Detail, Problem Solving, Team Collaboration, Time Management, Office Procedures, Infection Control Awareness, Statistical Data Management

Industry

Hospitals and Health Care

Description

Overview Post Title: Clerical Officer Grade III Ward Clerk Post Status: Permanent Department TUN Directorate Location: Beaumont Hospital, Dublin 9 Reports to: Directorate Support Supervisor with regard today today clerical duties, quality of work performance, training needs and personal issues. Salary: Appointment will be made on Grade III salary scale (€31,118 - 46,789- 48,427 LSI) at a point in line with Government pay policy. Hours of work: Full Time 35 Hours Closing Date: 12.00pm on Tuesday 27th January 2026 Please note the hospital reserves the right to close the competition early should a substantial number of applications be received. The role of the Ward Clerk Officer is primarily to provide administrative support in the TUN Directorate Wards Candidates must be available to work between the hours of 7.30am to 18.30pm Responsibilities Role of Ward Clerk • The primary responsibility of the Ward Clerk role is the maintenance of the patient record. • Under the general supervision and following established policies and procedures, provides an efficient, friendly clerical support service to internal and external customers.• Serves as a key communication link between the healthcare team, patients, families and other hospital departments. • Assists in the collection of data for statistical purposes as required.• Provides cover (Grade III Clerical Support) for the wider Directorate as and when required. KEY TASKS • Receive and process telephone enquiries. • Make outgoing calls as directed by CNM2. • Receive visiting staff and visitors to the Ward and assist with their enquiries.• Direct visitors to patients as appropriate. GENERAL • Verify and maintain accuracy of bed census.• Update computer system with bed changes, discharges and notify admissions of changes in patient’s details• Ensure Death Certificates are completed by relevant teams.• Liaise with CNM2 regarding patient’s due for discharge• Book transport through main reception desk, if appropriate and maintain communication with them regarding any changes.• Ensure that Out Patient appointments are made for patients due for discharge.• Maintain good office procedures, sort and distribute post, order and maintain appropriate stationary level in the unit, monitor and maintain office equipment and supply inventory.• Ensure that all obsolete computer printouts are discarded as per hospital policy.• Report any maintenance work required to Technical Services Department as directed by CNM2.• Be familiar with the appropriate standards in relation to evaluation of infection control data, compliance with hygiene audits and the hospital’s infection control policies and procedures.• Photocopying/Scanning as required• Hospital Mandatory training• Identify opportunities for improvement and initiate steps to accomplish same• Any other duties assigned to you by your manager PATIENT MEDICAL RECORD • Ensure that the Medical Record is available for all patients. • Ensure that all medical records are tracked in and out of the ward/outpatient clinics to appropriate division, i.e. Consultant Secretary, Coding Department etc. in accordance with hospital policy. • Report missing medical records, conduct a search within the Directorate , check possible location on the tracking system and report the outcome to the Medical Records Department and CNM2• Ensure that the Medical Records are kept to a high standard during the patient’s admission/OPD visit in accordance with the Healthcare Records Management Policy. • Ensure charts when needed are sent to Quality Control. • Ensure weekly Chart Tracking Audits are carried out in line with Healthcare Records Management SOP.• Data Quality – be familiar with Healthcare Records Policy.• Ensure that the medical record on discharge of the patient is adequately prepared in accordance with medical record policy for maintaining records and sent to the Coding Department. CONFIDENTIALITY: In the course of your employment you may have access to, or hear informationconcerning the medical or personal affairs of patients and/or staff, or other health Services business. Such records and information are strictly confidential and unless acting on theinstruction of an authorised officer, on no account must information concerning staff, patients or other health service business be divulged or discussed except in the performance of normal duty. In addition records must never be left in such a manner that unauthorised persons can obtain access to them and must be kept in safe custody when no longer required. COMPETENCIES The general competencies apply as with the Grade III panel. The individual assigned to this post will be self-assured, organised, computer literate and flexible. The candidate will have a high level of awareness of the importance of preserving confidentiality. It is recognised that a period of induction training will be required to provide the post holder with an understanding of the role. This job description represents the main areas of responsibility and is subject to review and amendment in the light of developments. Qualifications Selection Criteria: Selection criteria outline the qualifications, skills, knowledge and/or experience that the successful candidate would need to demonstrate for successful discharge of the responsibilities of the post. Applications will be assessed on the basis of how well candidates satisfy these criteria. Mandatory: 1. Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition: (i) Obtained at least grade D (or pass) in Higher or Ordinary Level in fivesubjects from the approved list of subjects in the Department of Educationestablished Leaving Certificate Examination or Leaving CertificateVocational Programme or Leaving Certificate Applied.. Or (ii) Passed an examination of at least equivalent standard Or (iii) Satisfactory relevant experience which encompasses demonstrable equivalent skills And (b) Candidates must possess the requisite knowledge and ability, including ahigh standard of suitability and administrative ability), for the proper discharge of the office. Informal Enquiries ONLY to: (Please note NO APPLICATIONS will be accepted via the Informal Enquiries email address) Name: Claire McElligott Title: Directorate Support Manager Email address: Clairemcelligott@beaumont.ie

Responsibilities

The Ward Clerk is primarily responsible for maintaining patient records and providing clerical support to the healthcare team. This includes managing communication between patients, families, and hospital departments, as well as ensuring accurate data collection for statistical purposes.