Fixed Term 12 months
Gladstone 2 Ward at Central Middlesex Hospital requires a dynamic and professional Ward Clerk to meet the administrative demands of our busy surgical colorectal ward. You will work as part of the multidisciplinary team .
The role of the ward clerk is to assist in relieving the Midwifery/ Nursing staff of as many non-midwifery/non-nursing duties as possible under the direct supervision of the Ward manager and Matron.
Liaise with ward managers/team leaders, clerks and data quality staff to ensure accurate data is maintained.
Provision of general non clinical advice to patient and their families- deal with face to face and telephone enquiries in a sympathetic, pleasant and efficient manner, ensuring messages are relayed in an appropriate manner, ensuring messages are relayed in an appropriate and timely manner, referring calls and enquiries to ward Manager where appropriate.
Report any emergency or potential risk
Liaise with medical records and other departments to locate patient case notes ensuring that information is current; are filed in good order and that medical staff have access to all relevant information, including test results.
Ensure that any correspondence from the department (including patient discharge summaries) are appropriately addressed and sent in timely fashion
Ensure the ward bed state is up to date
Manage faxing of information and documentation as required by the ward manager/team to ensure timely, effective communication to appropriate areas
Make follow up clinic appointments for patients being discharged from the ward
Participate in regular team meetings and discussions on working practices, procedures and policies for own area.
Promote and maintain good customer care
May need to deal with patients with communication difficulties
Maintain patient confidentiality
Ensure patients notes are kept locked away at all times
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

Please refer the Job description for details