TITLE: WARD CLERK - PAEDIATRICS

Requisition ID: 4119
Location:Box Hill, VIC, AU, 3128
Job Posting Date: 28 Aug 2025
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ABOUT US

Eastern Health is one of Melbourne’s largest public health services. We are a values-based organisation committed to research and teaching and have strong affiliations with Australia’s top universities. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and state-wide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs.
Our values: Respect for all, Safe Always, Partnering in Care, Learning and improving every day

NEXT STEPS

• If you’re looking for a rewarding career and the opportunity to be part of a values-based organisation apply today!
• Refer to the attached position description for full details and direct all enquiries to the contact person listed.
• All appointments are made subject to a satisfactory police records check.
• You must have the right to permanently live and work in Australia to apply for this job.
• Please submit all applications online.
• Recruitment agency applications will not be accepted.
• Eastern Health acknowledges the traditional Aboriginal owners of country throughout Victoria and pays respect to them, their culture and the Elders past, present and emerging
  Please
  Contact Person: Melinda Guilford
  Contact Number: 99756533
  Contact Email: melinda.guilford@easternhealth.org.au
  Job Posting End Date: 28/09/2025

ABOUT THE ROLE

An opportunity exists on the paediatric ward at Box Hill Hospital for an enthusiastic ward clerk for a permanent part time position. Our busy paediatric unit has 16 beds. We support children from neonatal age to 18 years old. Our presentations range from surgical (general surgery, ENT, plastics and orthopaedics) to medical, including a speciality eating disorders unit. We provide a family-centred, holistic model of care and provide an environment where families are encouraged to participate in patient care.
We are an innovative, collaborative and friendly team
We see the ward clerk position as the glue that holds our paediatric unit together. You will have excellent communication and customer service skills. You’ll be cool under pressure, a multi-tasker, and approachable. You will be confident managing the unexpected; and possess patience and empathy for families who are experiencing difficult and stressful times.
No two days here will be the same. We’re looking for someone who is flexible and adaptable, can think on their feet, and who thrives in a fast-paced environment. Your day will involve greeting patients and families, completing their admission and discharge processes, keeping track of stocks, supplies and ordering, as well as general administrative duties. Coordinating general organisation of the ward and assisting with improvement work and projects – also ensuring toy supplies is very important!
As our ward clerk, you will be the face of the ward. Your warm, friendly greeting will reassure and welcome our families to the unit. You will be part of the team and can join in the camaraderie we have developed– including dressing up and decorating the ward for special occasions and holidays!

To be successful in this role you need to have:

• Current experience as a ward clerk
• Excellent interpersonal and communication and networking skills
• Strong computer skills
• A willingness to embrace Eastern Health values and contribute to a positive team culture
• Excellent attention to detail
• Strong time management and organisational skill