• Casual positions: Enjoy flexible hours for better work life balance!
• Join Australia’s largest private health care provider.

SKILLS AND EXPERIENCE

To succeed in this role, you will be an effective and approachable administrative professional with a passion for client care and a high standard of customer-focused service in line with Ramsay’s core values.

You will also demonstrate:

• 2 years’ experience in an administration hospital-based role
• Excellent communication skills with a strong customer service focus
• Intermediate-advanced skills utilising the Microsoft office suite with ability to maintain data entry accuracy.
• High level time management and organisational skills
• Certificate in Medical terminology highly regarded
• A professional and personable disposition
• Ability to work within a team environment and multitask
• Willingness to learn and the ability to grasp concepts with ease
• Previous experience using Patient Information Systems (i.e. Meditech)
• Previous experience using hospital mainframe systems (Desirable)

ABOUT US

Donvale Rehabilitation Hospital is a state of the art 90-bed facility providing inpatient and day rehabilitation services in Melbourne’s eastern suburbs
The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

REQUIREMENTS

• Must provide a National Police Check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

• Admission and discharge processes to ensure appropriate bed management and utilisation.
• Managing incoming and outgoing calls to the ward.
• Provide timely and accurate information to queries by patients, visitors, other staff and departments.
• Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
• Compilation and management of patient admission papers and clinical notes.
• Coordinating bookings of patient appointments and transport
• Flexibility to cover sporadic Saturday shifts