Ward Host at St John of God Health Care

City of Melville, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

24 Aug, 26

Salary

41.11

Posted On

26 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Food Preparation, Patient Care, Kitchen Hygiene, Verbal Communication, Infection Control, Customer Service, Time Management, Active Listening

Industry

Hospitals and Health Care

Description

Your role at St John of God Murdoch Hospital As a Ward Host you will assist in all aspects of food preparation, equipment handing and the delivery and service of meals to patients, caregivers and visitors within the various areas of the Catering Services Department and Hospital. In addition, you will be responsible for communication with the kitchen and deliver the meal request to the patient in a timely manner, as well as return to the ward for the collection of the meal trolleys, after the meals have been consumed. The Position Delivery of patient meals and beverages to the patient in a timely manner. Always providing excellent compassionate service paying particular attention to the needs of the patient. Collection of patient meal trolleys from the ward. Follow instruction and guidance from Nurse Unit Manager where appropriate. Follow ward protocols and policy paying particular attention to infection control guidelines. Identify and escalate priority issues with the Catering Manager. Follow communication “scripts” for set up of the meal tray, delivery and collection of the patient meal. Identify customers’ needs, clarify information, and provide solutions and/or alternatives. Demonstrate compassion, commitment and connection with the patient. Uniform worn is in accordance to presentation guidelines outlined. Provide suggestions of process and feedback from patients that would improve the meal dining experience. Provide feedback to the Catering Manager or Team Leaders from patient comments. Holding strong verbal communication skills along with the ability to listen, you will communicate effectively with colleagues and customers with different personality types. To succeed you will You will have basic knowledge of all areas of kitchen hygiene, with a high standard of personal presentation and punctuality. Above all, people will be at the core of everything you do committing to and supporting our Mission and Values. We can offer you Salary: $39.25 to $41.11 per hour (inclusive of casual loading), plus 12% superannuation Casual positions available As a casual employee, you can salary package a percentage of your earnings each pay period on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses A healthy work-life balance through flexible work options and well-being programs Employee discount on St John of God Hospital & Medical Services and Private Health Insurance Employee support through our dedicated free Employee Assistance Program (EAP) Innovative Professional Development opportunities Access to fitness and wellbeing benefits through Fitness Passport Welcoming and supportive culture All applicants are asked to submit a CV and covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements. For enquiries contact Jose De Freitas, Room Service Coordinator, on (08) 9438 9000. Applications will be reviewed throughout the advertising period and interviews conducted regularly. Apply today! At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds. Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being. Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community. At St John of God Health Care we support you to be the best health care professional or support worker you can be. We believe positive culture drives performance, so we are focussed on building collaborative and supportive team environments, providing opportunities for development and promotion, and ensuring our leaders are visible and accessible. As one of the largest Catholic providers of health care services in Australia, St John of God Health Care is a great place to work with a host of opportunities to grow professionally and personally, and a great work life balance. Our caregivers come from diverse backgrounds and belief systems and you don’t need to be Catholic to work with us.

Responsibilities

Assist in food preparation and the timely delivery and collection of meals for patients, caregivers, and visitors. Communicate effectively between the kitchen and wards while adhering to infection control guidelines and hospital protocols.