Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people’s and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!
We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require

JOB DESCRIPTION/PERSON SPECIFICATION

Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

APPLICANT REQUIREMENTS

You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service

MAIN DUTIES OF THE JOB

• Oversee the 24-hour service delivery to ensure efficient and effective operations.
• Lead and manage the team, ensuring they are well-trained, informed, and competent to perform their duties.
• Implement regular supervision, appraisals, objective setting, and personal development plans.
• Maintain safe staffing levels within budgetary constraints to ensure patient safety.
• Establish and maintain governance procedures to promote communication, learning, and best practices.
• Efficiently manage the delegated team budget and resources.
• Facilitate audits and implement recommendations to support continuous improvement.
• Demonstrate a clear understanding of service user needs and care requirements.
• Contribute expertise to multidisciplinary team (MDT) care decisions.
• Deliver care within a patient-centred framework involving service users, families, and carers.
• Comply with trust policies, guidelines, and protocols.

DETAILED JOB DESCRIPTION AND MAIN RESPONSIBILITIES

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Benefits included with this role are: -

• NHS pension
• a comprehensive in house & external training programmes
• career progression
• starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• staff physio service
• NHS discounts and many more