Friends with Frank is a Melbourne-based fashion label, renowned for its timeless designs and exceptional quality. We cater to customers seeking staple pieces with enduring style, offering head-to-toe outfitting both in-store and online.
We are seeking a Warehouse and Customer Care Coordinator to join our small team full-time at our Richmond warehouse in Victoria. Please note we are open to being flexible with how the role is structured for the right candidate, including the possibility of a 4-day part-time role.

APPLICANTS WILL BE LOOKED UPON FAVOURABLY IF THEY HAVE EXPERIENCE IN:

• Logistics/warehousing, or within a stock environment
• Shopify
• Cin7
• An interest in fashion is preferred!

• Fulfillment of DTC, Wholesale and PR orders
• Processing inbound bulk deliveries
• Coordination of store and third-party stock transfers
• Warehouse inventory management
• System administration tasks to support stock management
• Processing online returns
• Respond to all customer enquiries via email and website tickets