KEY RESPONSIBILITIES

•  Receive, unload, count, and inspect finished goods, materials, transfers, returns, and other approved deliveries.
•  Verify received quantities and product details against the Delivery Note, transfer document, purchase order, or other approved receiving document.
•  Report shortages, excess quantities, damaged goods, incorrect products, or documentation discrepancies immediately.
• ·Store products in their approved warehouse locations according to product code, batch, expiry date, status, and storage requirements.
•  Ensure all pallets, cartons, and products are correctly identified and maintain clear traceability within the warehouse.
• Pick finished goods strictly according to the approved packing list, Delivery Note, or authorized dispatch document.
• Confirm product code, description, quantity, batch, expiry date, and customer requirement during the picking process.
•  Stage picked products in the designated dispatch area and kept orders separated by customer, document, or delivery.
• Support the final physical verification of prepared orders before loading.
• Load and unload vehicles safely while protecting products from damage, contamination, or incorrect handling.
•  Ensure only that checked and approved products are loaded for dispatch.
• Support internal transfers of finished goods between Packing, Quality, warehouse locations, and dispatch areas.
• Apply FIFO or FEFO principles according to product requirements and approved warehouse procedures.
• Maintain proper segregation of released, hold, damaged, returned, rejected, rework, or non-conforming products.
• Support pallet preparation, carton arrangement, stretch wrapping, labeling, and secure staging for transportation.
•   Maintain accurate physical movement records and provide the required information to the Logistics Coordinator.
• Support daily stock checks, cycle counts, full physical counts, and stock reconciliation activities.
• Assist in investigating physical stock differences and confirming product locations.
• Maintain warehouse cleanliness, organization, aisle accessibility, and appropriate pallet arrangement.
• Ensure products are stored safely and protected from damage, contamination, moisture, or improper handling.
• Follow all warehouse procedures, manual handling requirements, GMP, hygiene, food safety, and occupational safety standards.
• Report unsafe conditions, damaged pallets, product leaks, pest concerns, or storage risks immediately.
• Perform other warehouse-related activities assigned according to operational requirements.

ROLE REQUIREMENTS

• Good understanding of basic warehouse, receiving, picking, and dispatch activities.
• Ability to check product codes, quantities, batches, and expiry dates accurately.
• Ability to perform physical warehouse activities and handle finished goods safely.
•  Strong attention to detail and commitment to stock accuracy.
• Ability to follow approved documents, work instructions, and supervisor guidance.
• Good teamwork and communication skills.
• Ability to work efficiently in a fast-paced roastery and warehouse environment.
• Awareness of hygiene, food safety, manual handling, and workplace safety requirements.