SUMMARY

As a Warehouse Coordinator, you’ll play a key role behind the scenes, helping us deliver the charm and warmth of Paddington Bear to every visitor. From managing inventory with care to ensuring our shelves are stocked with bear-approved goodies, your work will help keep the magic flowing.
You’ll also handle all paperwork related to deliveries, ensuring everything is accurate and timely. All the while, you’ll support our Retail, F&B and Operations team in delivering Guest Obsession the Paddington Bear way: with heartfelt care, thoughtful touches, and a sprinkle of marmalade magic in everything we do.
We have a full time position role, working a minimum of 30 hours per week. The Paddington Bear Experience is open daily and so we do require flexible attitude towards working hours as shifts will include weekends and bank holidays.
We are seeking a Warehouse Coordinator to join our dynamic team in London. This role is vital in ensuring the smooth operation of our warehouse activities, contributing significantly to our mission of delivering first-class immersive experiences.|

PREFERABLE REQUIREMENTS

• Full UK driving licence (role may involve travel between venues or transporting materials)

PACK WITH PURPOSE

• Liaise with management to ensure smooth, accurate stock flow — resolving any issues promptly
• Support departmental managers with weekly/monthly stock counts, including organising and completing physical stocktakes and reconciliations
• Maintain accurate stock systems and records across all departments (Retail, F&B, consumables, etc.)
• Ensure continuous replenishment of front-of-house areas and coordinate across storerooms for efficient stock control
• Maintain cleanliness and organisation across all stock rooms, including rubbish removal and recycling in line with best practices
• Provide on-site support for venue management operations and contribute to logistics projects and wider operational initiatives
• Coordinate internal communications to ensure consistency across teams for all deliveries and stock matters
• Communicate operational updates or disruptions to relevant teams and customers
• Attend team briefings and contribute to daily operational planning
• Uphold Health & Safety standards and ensure all inventory is stored and handled safely
• Report any first aid, hazards or ‘Near Misses’ to your line Manager, and actively promote this approach amongst the team