Warehouse & Customer Experience Coordinator at Sonya inc
Victoria, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

11 Jan, 27

Salary

600000.0

Posted On

13 Oct, 26

Experience

15 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Consumer Services

Description

Ticketek Entertainment Group (TEG) is a Live Experience Group that helps people discover, access and experience the unforgettable. We believe Life is better live®.With over 50 years in live entertainment, we sell more than 30 million tickets annually, connect with 30 million fans across Australia and New Zealand, and bring 18,000+ events to life each year. Headquartered in Sydney, we operate globally across eight pillars: Ticketing, Live Touring, Sport, Immersive Experiences, Customer & Data Solutions, Venues, VIP Experiences and Partnerships. Through our integrated operating model, we bring the best live content, ticketing and technology to our partners and create unforgettable memories that last a lifetimeOur values guide everything we do: we partner with purpose, empower boldness within clear boundaries, and celebrate human connection – always putting the fan first.The RoleWe’re looking for an experienced in-house recruiter to lead the candidate experience at TEG. Partnering with our HRBPs, you’ll run end-to-end recruitment, shape our talent strategy and raise the standard of communication, transparency and engagement at every stage of the hiring journey.RequirementsOutcomes to Deliver

  • Deliver end-to-end recruitment for a portfolio of vacancies, from role scoping and job ad production through to offer negotiation and onboarding handover
  • Partner with hiring managers and HRBPs to build clear role overviews, define selection criteria and agree on timelines
  • Execute proactive sourcing strategies, including direct search, networks, referrals and talent pooling, to reduce reliance on agency spend
  • Provide market intelligence and salary benchmarking to inform hiring and offer decisions
  • Maintain accurate pipeline data in our ATS and report on key metrics, including time to hire, source of hire and diversity outcomes
  • Contribute to employer branding, careers page content and internal mobility initiatives
  • Drive continuous improvement of recruitment processes, tools and manager enablement resources

Capabilities to Bring

  • Approximately five years of in-house and/or agency recruitment experience, including generalist hiring across multiple functions and seniority levels
  • A genuine passion for service and an instinct for how communication makes people feel.
  • A track record of building credibility with senior stakeholders and influencing hiring decisions
  • Strong sourcing capability, including Boolean search and LinkedIn Recruiter
  • Excellent written and verbal communication, with a natural, professional tone.
  • Experience with an ATS (we use Workable) and comfort working with data and reporting
  • A genuine commitment to diversity, equity and inclusion in hiring
  • Excellent communication and relationship-building skills, with the ability to manage competing priorities in a fast-paced environment
  • Experience hiring across APAC, or within live entertainment, ticketing, media or agency environments, is advantageous but not essential


How To Apply:

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Responsibilities
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