Warehouse/ Customer Service Representative at The Brick
Victoria, BC V8T 4M6, Canada -
Full Time


Start Date

Immediate

Expiry Date

31 Oct, 25

Salary

17.85

Posted On

31 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Disabilities, Heavy Lifting, Communication Skills

Industry

Logistics/Procurement

Description

Is this job for you?:
Do you believe in putting the customer first?
Do you love to solve problems and create solutions?
Do you love a physical job that will keep you busy?
The Brick is actively seeking to expand our team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations! This position reports to the Operations Manager.

Responsibilities:

  • Loading and unloading of trucks and customer vehicles
  • Maintain a proficient knowledge of all shipping/receiving processes and procedures
  • Picking and put-away of all product types
  • Maintain a thorough knowledge of all stock, stock locations, model numbers, manufacturer specifications and handling instructions
  • Verify and report on inventory; ensure accuracy in the generation of reports
  • Process store entry stock transfers
  • Uphold all company health and safety, security and operational policies and procedures
  • Respond to customer inquiries and offer solutions in a courteous and professional manner
  • Follow up with customers to identify and support their needs
  • Promote customer loyalty by providing exceptional customer support
  • Review and follow up on order reports on a daily basis
  • Other duties as assigned

Qualifications:

  • High school diploma or equivalent
  • Previous experience in a warehouse/distribution environment an asset
  • Experience operating forklifts, order pickers and pallet jacks an asset
  • Proficient verbal and written English communication skills
  • Able to handle heavy lifting exceeding 50 lbs on a regular basis (loading of appliances and bedding products)
  • Proficient knowledge of safe material handling techniques
  • Flexibility to work any shift, including evenings and weekends

Why The Brick?:

  • A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
  • Competitive remuneration package that will commensurate with experience
  • Career progression potential with plenty of access to ongoing personal and professional development
  • Employee discounts
  • A dynamic environment to showcase your leadership talents.
Responsibilities
  • Loading and unloading of trucks and customer vehicles
  • Maintain a proficient knowledge of all shipping/receiving processes and procedures
  • Picking and put-away of all product types
  • Maintain a thorough knowledge of all stock, stock locations, model numbers, manufacturer specifications and handling instructions
  • Verify and report on inventory; ensure accuracy in the generation of reports
  • Process store entry stock transfers
  • Uphold all company health and safety, security and operational policies and procedures
  • Respond to customer inquiries and offer solutions in a courteous and professional manner
  • Follow up with customers to identify and support their needs
  • Promote customer loyalty by providing exceptional customer support
  • Review and follow up on order reports on a daily basis
  • Other duties as assigne
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