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Warehouse Customer Service Staff at MR DIY Philippines
Carmona, Cavite, Philippines -
Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Problem Solving, Communication Skills, Active Listening, Administrative Tasks, Conflict Resolution, Patience, Technical Knowledge, Adaptability, Positive Attitude

Industry

Retail

Description
JOB RESPONSIBILITIES - Answering queries and concerns about company products or services, especially store concerns. - Resolving issues and handling store complaints. -Handling customer administrative tasks -Working as part of the team. -Deals with the store concerns via email or over the phone calls. JOB QUALIFICATIONS - Must be a college graduate -Must have the experience in customer service especially in concerns and questions. -Can engage with different people concerns without losing patience and temper. -Good in problem solving and has great communication skills. -Active listener and has technical knowledge of the job. -Must be adaptable to the environment and has positive attitude at all times.
Responsibilities
The role involves managing customer queries and complaints via email and phone while performing administrative tasks. The staff member is expected to work collaboratively within a team to resolve store-related issues.