Warehouse & eCommerce Operations Specialist at Mia Aesthetics - Atlanta

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

19 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Warehouse Operations, eCommerce Operations, Logistics, Inventory Accuracy, Shipping, Distribution, Inventory Management Systems, Forecasting, Shipping Platforms, Reconciliation, Attention To Detail, Time Management, Problem-Solving, Microsoft Office Suite, Forklift Certification, OSHA Certification

Industry

Hospitals and Health Care

Description

Description At Mia Aesthetics, we are not just leading the way in plastic surgery—we're redefining it. Our goal is simple: to ensure everyone has access to the highest quality plastic surgery without the premium price tag. With an elite team of plastic surgeons across the U.S. and a family of over 80,000 satisfied patients, we're on a / mission to make beauty accessible to all. Mia Aesthetics provides on-the-job training, professional development opportunities, opportunities for advancement, benefit offerings, and more. Be a part of a team transforming lives and supporting dreams every day! Requirements The Warehouse & eCommerce Operations Specialist is responsible for the daily operational execution of warehouse logistics and online order fulfillment supporting multiple cosmetic surgery clinics nationwide and a direct-to-consumer eCommerce platform. The position requires strong attention to detail, operational discipline, inventory accuracy, and a high level of accountability. Warehouse Operations · Oversee day-to-day warehouse operations in alignment with company policies and operational standards · Oversee receiving, warehousing, distribution, and inventory control processes · Maintains accurate stock levels and reconciles physical inventory with data storage systems · Coordinates inbound and outbound shipments with vendors, freight carriers, and clinics nationwide · Optimizes warehouse layout to maximize space utilization and operational efficiency · Ensures compliance with all warehousing, shipping, and transportation regulations · Maintains health, safety, hygiene, and security standards in accordance with OSHA guidelines · Performs regular cycle counts and assist with forecasting and replenishment planning · Investigates and resolves inventory discrepancies · Assists with supply chain continuity and product availability planning eCommerce Operations & Shipping · Processes, picks, packs, and ships all eCommerce orders accurately and within established timeframes · Ensures timely fulfillment and delivery tracking for customer orders · Manages shipping platforms (UPS, FedEx, USPS, etc.) and negotiates rates when applicable · Coordinates returns, exchanges, and reverse logistics · Maintains accurate product listings, SKU data, and inventory synchronization between warehouse and online platforms · Monitors order accuracy, shipping performance metrics, and customer satisfaction indicators · Identifies and resolves fulfillment delays or shipping issues · Supports promotional launches, restocks, and product rollouts · Maintains packaging standards to protect product integrity and brand presentation Coordination & Reporting · Liaise with clinic administrators, clients, vendors, and transport providers · Provides operational reporting to leadership as needed · Monitors quality of service and implement improvements when necessary · Plans daily work tasks and rotations to ensure operational flow · Completes additional duties as assigned Skills · Strong experience in distribution, shipping, logistics, and warehouse operations · Experience with inventory management systems and forecasting techniques · Knowledge of shipping platforms and eCommerce fulfillment systems · Strong analytical and reconciliation skills · Excellent attention to detail and organizational skills · Strong time management and problem-solving skills · Professional verbal and written communication skills · Excellent organizational skills · Proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word) · Ability to work independently with minimal supervision · Bilingual in Spanish preferred Education & Experience · Associate’s degree in Logistics, Supply Chain, Business, or related field preferred · Minimum 2 - 4 years’ experience in warehouse and shipping operations · Experience supporting multi-location distribution environments preferred · Forklift certification required · OSHA certification required Physical Requirements · Ability to lift, pull, or push up to 100 lbs. · Ability to stand, squat, bend, and lift for extended periods · Ability to operate warehouse equipment safely Travel Requirements · Local travel as needed · Other travel may be required for new location setups in various states · Must possess a valid and active driver’s license

Responsibilities

This specialist oversees daily warehouse logistics, including receiving, distribution, and inventory control, while also managing the accurate and timely fulfillment of all direct-to-consumer eCommerce orders nationwide. Key duties involve coordinating inbound/outbound shipments, maintaining stock accuracy across systems, and managing shipping platforms for optimal delivery performance.