Access Medical Labs is one of the largest specialty diagnostic labs in the country, using 50% less blood and delivering next-day results. We offer a comprehensive test menu—from routine panels to advanced biomarkers—across blood, saliva, and urine, performing over 1,000 tests under one roof. Our ultra-automated facilities, spanning over 55,000 sq. ft., are powered by the most cutting-edge diagnostic technology and innovative lab logistics available.
Since 2003, we’ve been committed to delivering a truly exceptional client experience backed by precise and reliable testing. Every innovation we pursue is driven by one purpose: making personalized medicine more practical and accessible.
Company culture is the foundation of Access Medical Laboratories. We continue to attract mission-driven and goal-oriented professionals to our organization, where each individual and team is recognized for their accomplishments. We place a significant amount of value on teamwork and mentorship, enabling each individual to consistently grow and develop. At Access, each team member has a sense of belonging, family, and community. We enjoy coming to work every day in an environment where people feel empowered, understanding that each team member plays a significant role in providing peace of mind to patients nationally.

JOB SUMMARY:

The Warehouse Supervisor is responsible for ensuring exceptional service delivery to clients, managing order processing, and coordinating with internal teams and delivery services to meet client needs. This role requires strong communication skills, attention to detail, and a commitment to client satisfaction.

QUALIFICATIONS & SKILLS:

• 2–4 years of warehouse, shipping/receiving, or logistics experience; prior supervisory experience preferred
• High school diploma or GED required; degree in logistics or related field is a plus
• Strong understanding of order fulfillment, inventory control, and warehouse safety
• Proficient with inventory/order systems (e.g., NetSuite, ShipStation, Fishbowl)
• Detail-oriented with strong organizational, multitasking, and time management skills
• Excellent communication and interpersonal abilities for vendor and cross-team collaboration
• Able to resolve fulfillment issues and client inquiries quickly and professionally
• Comfortable generating basic reports using Excel or similar tools
  Job Type: Full-time
  Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Warehouse supervisor: 3 years (Required)

Shift availability:

• Night Shift (Required)

Ability to Commute:

• Jupiter, FL 33458 (Required)

Work Location: In perso

• Work closely with the team and engage with vendors, drivers and other service providers on all items that enter or leave the shipping & receiving department
• Prepare daily shipments by assembling and packaging items using appropriate packing materials
• Process client orders accurately and efficiently in the system
• Monitor order fulfillment timelines and ensure timely delivery of products/services
• Receive daily shipments and promptly sort, stock, scan and update reporting
• Serve as the primary point of contact for internal teams regarding order status, inquiries, and fulfillment-related issues
• Collaborate with sales, client relations, and production teams to ensure smooth order processing
• Address and resolve client inquiries, complaints, or issues related to order fulfillment
• Communicate updates and any potential issues promptly
• Prepare regular reports on fulfillment metrics and client feedback
• Additional tasks may be assigned at any time by management