Key Responsibilities

• Liaise with 3PL service providers on day-to-day warehouse, storage and delivery operations.
• Monitor pending imports and prioritize container clearance, ASN and GRN activities.
• Coordinate and track inbound and outbound inventory movements.
• Manage urgent and exceptional customer delivery requirements, including special packaging, loading and late/emergency deliveries.
• Coordinate with Sales, Supply Chain and 3PL teams to ensure timely customer deliveries.
• Maintain accurate inventory and stock control, including monitoring damages and shortages.
• Reconcile internal inventory records with 3PL stock ledgers and investigate discrepancies.
• Review cycle counts, random stock checks and physical stock counts and ensure corrective actions are completed.
• Coordinate damaged stock, write-offs, stock removal and destruction processes.
• Review and coordinate inter-site stock transfers.
• Monitor non-moving and short-expiry inventory.
• Coordinate co-packing activities, POS materials, pallets and warehouse consumables.
• Monitor and report agreed 3PL operational KPIs.
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