What You'll Do

• Provide day-to-day direction and support to the warehouse team.
• Prepare and adjust daily work priorities based on order volume, shipping deadlines, inbound shipments, and staffing.
• Monitor workflow and reassign tasks as needed to meet shipping cut-offs and operational requirements.
• Act as a go-to resource for warehouse staff and assist with day-to-day problem-solving.
• Train and coach new and existing employees on warehouse procedures, safe material handling, and scanning processes.
• Oversee receiving, put-away, picking, packing, and shipping activities to support accurate and timely order fulfillment.
• Use NetSuite and RF-SMART to track inventory movement, fulfillments, and location transfers.
• Investigate inventory discrepancies, mis-picks, and cycle count variances.
• Support inventory accuracy through cycle counts and spot checks.
• Ensure forklifts, scanners, pallet jacks, and other warehouse equipment are used safely and appropriately.
• Promote and reinforce warehouse safety, housekeeping, and PPE requirements.
• Identify opportunities to improve warehouse workflow, layout, and overall efficiency.
• Support the implementation of new procedures and process improvements.
• Assist with Vendor Managed Inventory (VMI) deliveries when required.

What We're Looking For

• Previous warehouse experience is required.
• Previous Lead Hand, supervisory, or informal team-lead experience is an asset.
• Strong organizational skills with the ability to manage changing priorities in a busy warehouse environment.
• Clear and confident communication skills with the ability to direct, support, and coach coworkers.
• Experience with warehouse management systems; NetSuite and RF-SMART experience is an asset, or a willingness to learn.
• Forklift certification or willingness to obtain certification.
• Reliable, safety-focused, and comfortable leading by example.
• Ability to regularly stand, walk, perform manual material handling, and lift up to 50 lbs.
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