KEY ACCOUNTABILITIES:

• Logistics & Order Fulfilment:Supervise daily inbound and outbound shipments for BeFit retail, commercial, and home fitness orders.
• Coordinate delivery schedules with logistics partners and installation teams.
• Ensure all deliveries are completed within agreed SLAs.
• Monitor transportation costs and propose improvements for routing and delivery efficiency.

• Warehouse & Inventory Coordination:Work closely with the warehouse team on receiving, picking, packing, stock transfers, and dispatch.
• Maintain accurate stock levels by supporting cycle counts, weekly reconciliations, and variance investigations.
• Ensure proper documentation of equipment, accessories, and spare parts.
• Monitor storage conditions, product handling, and warehouse safety processes.

• Order Processing & System Management:Oversee order processing from sales to fulfilment on ERP and WMS systems (Oracle, etc.).
• Validate order accuracy, stock availability, and product readiness before dispatch.
• Coordinate with procurement for replenishment needs.
• Track and update order and delivery statuses daily.
• Liaise with BeFit Retail stores for stock requirements, replenishments, and transfers.
• Support Commercial Sales by coordinating project deliveries, installations, and site readiness.
• Work with technicians and installation teams to schedule site visits and ensure equipment availability.

• Operational Support & Reporting:Assist the Supply Chain & Logistics Manager in monitoring KPIs such as delivery performance, stock accuracy, and order turnaround time.
• Prepare daily/weekly operational reports (deliveries, stock movement, delays, exceptions).
• Identify operational bottlenecks and propose solutions to improve efficiency.

• Team Supervision:Oversee warehouse assistants, delivery staff, and operational support staff (as applicable).
• Ensure team adherence to BeFit and AKI standards, safety procedures, and operational SOPs.
• Support training and provide day-to-day guidance to team members.

• EXPERIENCE & QUALIFICATION:Minimum Qualification: Bachelor’s degree in Supply Chain Management, Business, Operations, or a related field.
• Minimum Experience: 3–5 years of experience in supply chain, logistics, or warehouse operations.
• Experience in retail, fitness equipment, electronics, or consumer goods sectors is preferred.
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