KEY DELIVERABLES:

1)* *Fulfilment of Customer Order (OTIF) :

• Defining clear road map for improving the existing OTIF
• Manage orders picking, packing, dispatching and delivery arrangements (all website + other sales channels orders)
• Recording in Zoho returned Items from B2C, On-line, Pop-Up Shop and Hotels Project and placing them on allocated shelves

2) **Recording in Zoho returned Items from B2C, On-line, Pop-Up Shop and Hotels Project and placing them on allocated shelves Inventory Management:

• Managing the salvaging operations.
• Coordinating with relevant departments on inventory management.

3) **Receiving, Dispatch, Returns & Fleet Management:

• Manage and oversee the receiving, handling, storing, picking, packing, invoicing, etc activities within the warehouse, ensuring quality standards are met at every turn
• Dispatch to be aligned to the OTIF levels defined as per customer requirements
• Ensure dispatch and logistics process is followed properly including invoicing, packing, sale returns, DN (delivery notes) delivery, system update etc

4) **Shipment and Freight Forwarder

• Shipment documentation (from LPO to final payment from vendor: local and import)
• Freight Forwarder Coordination (selection, award, follow up until shipment arrival
• On arrival, check goods as per LPO and QC check-up (dotted line to WH team to ensure correct GRN report).
• Forwarding any claims for damaged goods to vendors within 5 working days (cc: Accounts for generating Debit Note after finalization).

5) **Zoho One operation

• New Product created (SKU, Cost, complete specs). *photos by MKT team
• Vendor Bill created (on receiving goods) and allocated to payment(s).
• Stock allocation (web, shop, hotels) incl. replenishment (Transfer Orders)
• Sales Order, Sales Invoice, Credit Notes in Shopify and Zoho
• Check MANA reconciliation
• Delivery Note tracking

6)* *Continuous Improvement:

• Lay out Continuous Improvement Program
• Drive Efficiencies in Cost
• Maintaining and improving the Quality Index

Job Type: Full-time
Pay: AED8,000.00 - AED10,000.00 per month

Application Question(s):

• How many yrs FMCG warehouse managing exp do you have?
• Are you ok with the salary range of 8,000 - 10,000 AED

Experience:

• Warehouse operations: 5 years (Required)

Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping.
Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals