ABOUT THE COMPANY

Gate Gourmet is the world’s largest independent provider of catering services for airlines and are the core business behind gategroup, whose eleven associated brands offer customers a comprehensive scope of products and services for virtually any on-board need. We provide more than 200 million meals a year to our 270-plus customers at some 120 airport locations around the globe.

EDUCATION:

• Ideally educated to a degree level but not essential

WORK EXPERIENCE:

• Experience of working in a fast-paced environment leading a team.
• Previous section / staff management experience ideally within food manufacturing sector.
• Minimum of 2 years relevant operational experience.

TECHNICAL SKILLS: (CERTIFICATION, LICENSES AND REGISTRATION)

• Food hygiene, security, H&S experience/qualification preferred.
• Awareness of aviation security preferred
• Exceptional attention to detail and accuracy
• Team management skills
• Effective oral and written communication skills in English
• Strong IT skills, including Microsoft Office applications, advanced Excel desirable
• Proactive and flexible attitude
• Sound analytical & Problem-Solving Skills

ABOUT THE ROLE:

Reporting into the Process Manager, Planning & Supply Chain, you will be responsible for optimizing the operation, employees and processes of the warehouse/inventory and looking after Goods, receiving; storing, picking & packing and distributing goods internally to achieve short- and long-term goals and KPI’s. You will also be responsible for planning and coordinating the flow of all materials from the warehouse and/or Wash & Pack to production areas, so that all raw materials and equipment reach their destinations safely, on time, in the right quantity and in the most cost-effective way, according to internal customers’ expectations.

MAIN DUTIES AND RESPONSIBILITIES:

• Responsible for the day to day operations of the Goods Receiving and warehouse/inventory activities to run the business effectively and in line with warehouse budget
• Overall accountability for the receiving and Warehouse sections (Heathrow North & Radius Park covering Food and Equipment), including recruitment, training, development, and performance management
• Maintains ERP systems up to date (transactions and maintenance), adheres to warehouse mapping
• Responsible for the quality control of incoming goods/material and taking appropriate actions including returns to suppliers
• Collaborates closely with Ordering and IDS to ensure stock levels are constantly monitored in line with Days on Hand data, minimum/maximum stock levels are adhered to, and targets and applicable business KPI’s are met
• Records and reviews material waste and deadstock and adjusts stock levels proactively and accordingly
• Leads and drives continuous improvement of the warehouse section
• Responsible for keeping all Goods Receiving and warehouse/inventory
• Activities in line with unit finance regulations and audit criteria, including tax and customs
• Communicates with internal & external customers on irregularities and takes corrective actions
• Pick and pack orders for internal customers (Dispatch, Assembly (Make & Pack / Pick & Pack / Wash & Pack), Hot Kitchen, etc.)
• Flexible in working in different area of the warehouse operations (GGHN & Radius Park)
• Collaborates closely with Warehouse, Wash & Pack and production areas to ensure floating stock is monitored and replenished on time
• Responsible that targets and applicable IDS KPI’s are met
• Overall accountability for the warehouse/IDS section/staff including recruitment, training and development, and performance management
• Adheres to legal/ HACCP compliance across health and safety, food safety, security, and gateOPEX (in-house operational excellence program) and reports all incidents/accidents.