Warehouse manager / Integrated Supply Chain Operations_Life Sciense (Chiba at The businesses of Merck KGaA, Darmstadt, Germany

Ichikawa, , Japan -

Full Time

Start Date

Immediate

Expiry Date

21 Feb, 26

Salary

0.0

Posted On

23 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Safety Compliance, Operational Excellence, Team Leadership, Performance Metrics, Vendor Relations, Customer Service, Inventory Management, Process Improvement, Data Analysis, Communication, Problem Solving, Time Management, Negotiation, IT Literacy, Commercial Awareness

Industry

Pharmaceutical Manufacturing

Description

Department:LS-SC-DNPFA Distribution Japan Ichikawa Report to:Head of Ichikawa Operation As a Warehouse Manager, you will be expected to demonstrate leadership in managing our in-house warehouse operations. Key responsibilities include determining MH allocation based on volume, managing productivity at the individual level, and planning and executing small- to medium-scale improvement (Kaizen) activities at the site level. During the first three months, you will have the opportunity to gain a comprehensive understanding of the entire operational process through both desktop learning and hands-on experience. After this onboarding period, you will take on full responsibility as an operations leader, managing a team of 5 to 15 warehouse staff, including monitoring individual productivity and allocating MH resources on a daily basis, as well as acting as owner for operational Gemba projects, leading to deliver strong performance and driving operational excellence. Below are the key individual expectations for this role Responsibilities: 1. Safety and Compliance: o Enforce safety protocols and ensure compliance with the local regulations. o Conduct safety training and maintain documentation. o Promote a culture of safety awareness. 2. Operational Excellence: o Oversee daily operations, including inventory management, order fulfillment, and administrative tasks. o Optimize workflows to achieve productivity targets and minimize errors. o Collaborate with cross-functional teams to ensure seamless processes. 3. Team Leadership: o Lead and motivate a team of warehouse associates, supervisors, and administrative staff. o Assign tasks, provide training, and evaluate performance. o Foster a positive work environment that encourages teamwork and accountability. 4. Performance Metrics: o Monitor key performance indicators (KPIs) such as order accuracy, on-time delivery, and inventory turnover. o Implement process improvements based on data-driven insights. o Prepare regular reports for senior management. 5. Vendor Relations: o Collaborate with transportation providers, negotiate contracts, and manage vendor relationships. o Optimize transportation logistics to reduce costs and improve delivery times. 6. Customer Service: o Address customer inquiries promptly and professionally. o Resolve any issues related to order fulfillment or delivery. o Strive for exceptional customer satisfaction. Education · Bachelor’s degree in chemistry, Business Administration, or related fields will be strong plus, but not mandatory. Minimum Qualifications · Minimum 5-10 years’ work experience in the distribution management. Chemical material handling will be strong plus. · 3-5 years people manager or project management experiment. · Self-editing and self-coding for Power BI, Power Query and Macro will be strong plus. · Business level English communication (Mandatory). Native level Japanese. · Willingness to work in the diversified international environment. Competencies & Skills · Coordination and inter-personal communication capability, leading to maximize the team potential. Excellent customer support. · Hands-on planning and execution, without waiting for directions from the upper management. · Strong interest and mind-set, absorbing extra and new knowledge. · Good time management ability. · The ability to solve problems and make decisions, as well as think laterally and offer creative solutions. · Commercial awareness and numeracy skills. · Some degree of IT literacy and the ability to handle electronic data. · Ability to manage change. · Strong interpersonal skills and the ability to work well as part of a team, as well as manage people. · Excellent communication skills, both oral and written. · Negotiation and analytical skills. · A positive attitude to continued learning. · Primary KPI (Example): o Sight shipping performance, Productivity, The number of customer complaints related to Distribution, Cost saving, the number of processes improvement, Incident Rate · Counterparts in the business: o Import/Export (Logistic Support), EHS/FE, Supply Chain planning, Regulatory affairs, Commercial. APAC team in charge. o Suppliers (i.e., Carriers) in Japan. Government authorities, if required. Remarks: · Main work locations: Ichikawa DC · Flexible working format applicable · Business travel, upon request, domestic and international Warehouse Managerとして、自社運営の倉庫オペレーションにてリーダーシップを発揮していただきます。キーとなる責任領域は、物量に応じたMH配分の決定、個人レベルの生産性管理、現場レベルの小規模―中規模カイゼン活動の計画＆実施です。入社直後3ヶ月は、実オペレーションでプロセス全体をデスクトップ＋肌感覚でも学ぶ機会を設定します。その後オペレーション責任者として、現場担当者5〜15人の管理（個人レベルの生産性モニター、デイリー業務でのMH配分）、その他オペレーション関連プロジェクトの実行者としてパフォーマンスを発揮していただきます。以下がキーとなる個別の期待値となります。職務内容：１安全とコンプライアンス：安全プロトコルの強制と地元の規制とのコンプライアンスを確保します。安全トレーニングを実施し、文書を管理します。安全意識の文化を促進します。２業務の優位性：在庫管理、受注処理、および事務業務を含む日々の業務を監督します。生産性目標を達成し、エラーを最小限に抑えるためにワークフローを最適化します。シームレスなプロセスを確保するために、異なる部門と協力します。３チームリーダーシップ：倉庫アソシエイト、スーパーバイザー、および事務スタッフのチームをリードし、モチベートします。タスクを割り当て、トレーニングを行い、パフォーマンスを評価します。チームワークと責任を奨励するポジティブな職場環境を育成します。４パフォーマンス指標：受注の正確さ、納品の遅れなどの主要なパフォーマンス指標（KPI）をモニタリングします。データ駆動の洞察に基づいてプロセスの改善を実施します。経営陣に定期的なレポートを作成します。５ベンダー関係：輸送業者と協力し、契約を交渉し、ベンダーとの関係を管理します。コスト削減と納品時間の改善のために輸送ロジスティクスを最適化します。６顧客サービス：顧客の問い合わせに迅速かつプロフェッショナルに対応します。受注処理や納品に関連する問題を解決します。顧客満足度を追求します。学歴化学、経営学などの関連分野の学士号は大歓迎ですが、必須ではありません。最低限の資格配送管理の実務経験5〜10年以上。化学物質の取り扱いに関する経験があると尚良いです。 3〜5年の人員管理またはプロジェクト管理の経験。 Power BI、Power Query、およびマクロの自己編集および自己コーディングの経験があると尚良いです。ビジネスレベルの英語コミュニケーション（必須）。ネイティブレベルの日本語。多様な国際環境での勤務意欲。能力とスキルチームの潜在能力を最大限に引き出すための調整と人間関係構築能力。優れた顧客サポート。上級管理からの指示を待たずに、実践的な計画と実行を行う能力。新しい知識を吸収する強い興味とマインドセット。優れた時間管理能力。問題の解決と意思決定、および創造的な解決策の提供能力。ビジネス感覚と数値能力。 ITリテラシーの一定の程度と電子データの取り扱い能力。変化を管理する能力。優れた人間関係構築能力およびチームでの働きやすさ、および人員管理能力。優れた口頭および文書によるコミュニケーション能力。交渉と分析能力。継続的な学びに対するポジティブな姿勢。

Responsibilities

The Warehouse Manager will lead in-house warehouse operations, focusing on safety, compliance, and operational excellence. Responsibilities include managing a team, optimizing workflows, and ensuring customer satisfaction.