Job Description

Roles & Responsibilities

Warehouse Operations

• Plan, organize, and supervise daily warehouse activities.
• Ensure timely receiving, inspection, storage, and dispatch of goods.
• Maintain an organized, clean, and secure warehouse environment.
• Optimize warehouse space utilization and storage systems.
• Monitor warehouse performance and implement process improvements.

Inventory Management

• Maintain accurate inventory records and stock levels.
• Conduct regular cycle counts and annual physical inventory.
• Investigate and resolve inventory discrepancies.
• Monitor slow-moving, expired, and damaged stock.
• Ensure proper stock rotation (FIFO/FEFO where applicable).

Team Leadership

• Supervise, train, and motivate warehouse staff.
• Assign daily tasks and monitor employee performance.
• Conduct performance evaluations and coaching.
• Ensure adequate staffing to meet operational requirements.

Logistics & Distribution

• Coordinate with purchasing, sales, and logistics teams.
• Ensure orders are picked, packed, and dispatched accurately and on time.
• Monitor inbound and outbound shipments.
• Coordinate with transport providers for timely deliveries.

Compliance & Safety

• Ensure compliance with company policies and warehouse procedures.
• Enforce health and safety regulations.
• Maintain warehouse equipment and coordinate preventive maintenance.
• Ensure compliance with applicable regulatory requirements.

Reporting

• Prepare daily, weekly, and monthly warehouse reports.
• Track warehouse KPIs, including:
  • Inventory accuracy
  • Order fulfillment rate
  • On-time dispatch
  • Warehouse productivity
  • Stock variance
• Recommend improvements to increase efficiency and reduce costs.

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Minimum 5 years of warehouse experience, including at least 2 years in a supervisory or managerial role.
• Experience with Warehouse Management Systems (WMS) or ERP software.
• Strong knowledge of inventory control and warehouse operations.
• Proficient in Microsoft Office (Excel, Word, Outlook).

Skills & Competencies

• Leadership and team management
• Excellent organizational skills
• Strong analytical and problem-solving abilities
• Effective communication skills
• Time management
• Attention to detail
• Decision-making ability
• Ability to work under pressure
• Knowledge of warehouse safety standards

Working Conditions

• Full-time position.
• May require lifting, standing, and walking for extended periods.
• May require overtime during peak operational periods.

Key Performance Indicators (KPIs)

• Inventory Accuracy
• Order Fulfillment Accuracy
• On-Time Shipment Rate
• Warehouse Productivity
• Stock Loss Reduction
• Customer Order Turnaround Time
• Safety Compliance
• Employee Productivity

Desired Candidate Profile

We are seeking a highly organized, proactive, and results-driven Warehouse Manager with strong leadership skills and extensive experience in warehouse operations and inventory management.

Employment Type

• Full-time