Full job description

Office Administration | Warehouse | Customer Service (Full-time @ Kewdale WA)

We are hiring for a Warehouse, Operations & Customer Service Administrator to join in a hands-on role combining office administration, customer service, inventory control, and store/dispatch. This role is ideal for someone who enjoys variety, takes ownership, and is comfortable working across office and physical operational environments.

KEY DETAILS

• Hours: Monday - Friday (6:00am – 2:00pm)
• On-site role (no remote work)
• 6-month probation (initially casual, converting to permanent full-time)
• Physical work and administrative tasks required to complete

THE ROLE

You will support daily operations across:

• Office administration & customer service
• Production and inventory administration (MYOB)
• Store, dispatch, and logistics

Some days are more office-based, while others involve significant time in the store receiving goods, unloading raw materials, stock movement, picking orders, and truck preparation.

KEY RESPONSIBILITIES

Warehouse & Logistics

• Picking and packing orders
• Checking outgoing deliveries and organising transport
• Loading deliveries and pickups
• Driving truck, making deliveries and picking up orders
• Receiving inward orders, unpacking containers and unloading deliveries
• Sending and receiving dies from interstate
• Stocktakes
• Assisting the rotation of raw materials and other production inputs
• Assisting the management of granulating and regrind material
• Managing finished goods, WIP and stock movements

Production & Inventory Control

• Production scheduling
• Entering production into MYOB and maintaining production output records

Administration & Data Entry

• Entering orders
• Scanning and sending delivery dockets/tax invoices
• Maintain accurate records and documentation
• Provide general office administration support
• Preparation and delivery of reports, training materials, presentations and spreadsheets

Customer Service & Communication

• Customer service including liaising professionally with customers and suppliers
• Communicate, record and assist with customer issues, returns and non-conformances

Workplace Support & Housekeeping

• Keeping store and office clean and organised
• Provide operational coverage during staff absences or peak periods
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