WHO WE ARE:

EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
Do you want your customers to be some of the largest brands in the world? Do you have experience managing warehouse operations? If so, this could be the job for you!! We are looking for a forward-thinking Warehouse Manager to help take our operation to the next level.

• Plan, coordinate & supervise the Warehouse operations team(s) on the delivery of safety, service, accuracy and cost KPI’s.
• Oversee exceptional performance levels on site across all areas of the operation including, but not restricted to, goods in, processing, inventory control, fulfilment, picking, dispatch and returns.
• Ensure all inbound & outbound shipments are planned, actioned and adhere to SLA. Shipments should adhere at all times to regulatory requirements
• Supports the Warehousing team to attract, acquire, retain and develop the necessary talent to continuously improve team performance and capability.
• Be the point of contact within the service for troubleshooting, customer services issues, approvals, first-level escalations, HR activity
• Assist with cross functional management teams to provide the best possible service and cost to our customers.
• Assist with the delivery of Business Plans, KPI’s, values and sure EOS people processes are delivered and embedded.
• Prepare reports or documentation to share with key stakeholders to help deliver great service at the best possible cost for the organization and our partners.
• Assist with development and maintenance of SOPs - ensuring these are revisited at regular intervals
• Assists and deputize for the line Director with the operational relationships with all third-party partners across the operation, ensuring timely and effective communication with internal and external stakeholders
• Ensure all areas of the Warehouse Operations are compliant with Health & Safety regulations
• Play a key part in developing best in class operations and share best practice internally within the EOS warehouse network
• Maintain only the highest levels of tidiness, cleanliness and organization across all Warehouse Operations work areas
• Lead performance management initiatives for all teams & report into the Line Director
• Seek out waste reduction initiatives.
• Compile & present Operations Service reviews with internal & customer teams as required
• Help create a positive and fun working environment