Key Responsibilities

Warehouse Operations

• Oversee the receiving, storage, and dispatch of goods
• Ensure accurate inventory management and stock control
• Maintain warehouse layout for optimal efficiency and space utilisation
• Monitor performance metrics and implement improvements

Team Leadership

• Supervise, train, and develop warehouse staff
• Create and manage staff schedules and workloads
• Foster a positive and productive team environment
• Conduct performance reviews and provide ongoing feedback

Process & Efficiency

• Identify inefficiencies and implement process improvements
• Develop and enforce standard operating procedures (SOPs)
• Collaborate with other departments (procurement, logistics, sales)
• Manage warehouse systems and technology (WMS/ERP)

Health, Safety & Compliance

• Ensure compliance with workplace health and safety regulations
• Conduct regular safety audits and risk assessments
• Maintain a clean, organised, and hazard-free environment
• Ensure compliance with company policies and legal requirements

Logistics & Coordination

• Coordinate inbound and outbound shipments
• Liaise with suppliers, transport providers, and customers
• Monitor delivery schedules and resolve operational issues
• Manage budgets and control operational costs

Key Skills & Qualifications

• Proven experience in warehouse or operations management
• Strong leadership and team management skills
• Excellent organisational and problem-solving abilities
• Experience with inventory systems and warehouse management software
• Solid understanding of health and safety regulations
• Strong communication and interpersonal skills
• Ability to work under pressure and meet deadlines

Preferred Qualifications

• Diploma or degree in Logistics, Supply Chain, or Business Management
• Experience in process improvement methodologies (Lean, Six Sigma)
• Forklift licence or relevant certifications (if required)
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