ABOUT US

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

THE BENEFITS

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Warehouse Operations Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

CUSTOMER, DONOR & VOLUNTEER EXPERIENCE

• Create a welcoming, professional environment for donors, supporters, and visitors.
• Maintain high standards of customer service and manage complaints locally where possible.

THE ROLE

As a Warehouse Operations Manager you will oversee the Manse Lane Warehouse in Knaresborough, including donation sorting, storage, and supporting the eCommerce and Facilities teams.
Reporting to the Head of Operations, you will manage the smooth migration of the sorting operation from the Hornbeam Park Donation Centre to Knaresborough, ensuring minimal disruption for customers, staff, and volunteers. Once operational, you will lead stock control and movement across both the Warehouse and Donation Centre, ensuring both sites are well-resourced and run efficiently seven days a week. Although sorting will move to Knaresborough, donation handling will continue at Hornbeam Park, requiring ongoing process review to minimise stock double-handling.
Specifically, you will:

To be considered for this role, you will need:

• To be ideally educated to degree level or equivalent demonstrable experience in a warehouse / operations management experience.
• To have proven experience in a warehouse operations role at manager level.
• To have experience of managing people and volunteers including recruitment and development.
• To have previous experience in charity sector or commercial sector is desirable.
• To have a basic understanding of Microsoft Office programs including Outlook, Word, and Excel.
• To be highly organised with good time management skills.
• To have a “can-do” attitude with ability to lead from the front and get the job done.
• To be able to react to quickly changing dynamics and flexibility.
• To have the ability to prioritise workload and meet deadlines.
• To have excellent communication and interpersonal skills.
• To have strong leadership skills with the ability to coach, develop and nurture talent.
• To be resilient and adaptable to change.
• To have proof of your eligibility to work in the UK.
• Professional qualification check and DBS check (to be undertaken once the role is offered and accepted).
• To have the ability to travel across the Yorkshire region if required