WAREHOUSE OPERATIONS SUPERVISOR

Reporting to the Manager of Operations, you will be responsible for maintaining open communication with warehouse staff, carriers, vendors, and customers regarding inbound and outbound shipments, tracking metric volumes within the warehouse, balancing inventory levels, and more.

• Oversee daily warehouse operations, including receiving, inventory management, and shipping.
• Develop and implement Standard Operating Procedures (SOPs) to improve efficiency and consistency.
• Monitor and manage inventory levels to ensure accuracy and meet demand.
• Optimize warehouse layout and space utilization to improve workflow and reduce costs.
• Ensure compliance with all safety, health, and environmental regulations.
• Lead, train, and support warehouse staff; provide guidance, feedback, and performance evaluations.
• Analyze performance metrics, identify areas for improvement, and implement corrective actions.
• Collaborate with other departments (e.g., procurement, logistics) to align warehouse operations with business goals.
• Resolve operational issues, including equipment maintenance and inventory discrepancies.
• Prepare and present reports on warehouse performance, goal progress, and operational challenges.
• Maintain relationships with vendors and service providers to ensure smooth operations and timely issue resolution.
• Implement and oversee quality control measures to ensure accuracy and efficiency in all processes.
• Manage warehouse budgets, monitor expenditures, and control costs.
• Conduct regular audits to ensure compliance with internal policies and industry standards.
• Facilitate effective communication between warehouse teams and other departments.
• Evaluate and recommend new technologies or equipment to enhance productivity.
• Develop and implement emergency response plans for warehouse incidents.
• Oversee onboarding and training programs to build employee capability and knowledge.
• Maintain a clean, safe, and organized warehouse environment.
• Participate in strategic planning sessions to align warehouse operations with broader company objectives.
• Monitor and report on Key Performance Indicators (KPIs) to track performance and improvements.
• Perform other duties as assigned.

What you should have as a Warehouse Operations Supervisor:

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Proven experience as a warehouse supervisor or in a similar leadership role.
• Strong knowledge of occupational health and safety regulations.
• Effective supervisory and team leadership skills.
• Proficiency with Warehouse Management Systems (WMS), SAP, and Microsoft Office.
• Strong analytical skills with the ability to interpret and act on data.
• Hands-on and proactive approach to daily operations.
• Excellent communication and interpersonal skills.
• Demonstrated ability to lead and coordinate warehouse activities.
• Strong organizational and time management capabilities.
• Experience in optimizing warehouse operations and driving efficiency.
• Knowledge of inventory control best practices and warehouse layout strategies.
• MHE (Material Handling Equipment) certification for counterbalance and reach trucks is preferred.
• Must be able to spend the majority of each shift actively present on the warehouse floor, providing hands-on supervision and support to warehouse staff.

What you will receive in return as a Warehouse Operations Supervisor:

• $70-$80K Annually
• Company events
• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• Vision care

Shift time:

• 8 hour shift
• Monday to Friday

Where you will be working:

• Woodbridge, ON: reliably commute or plan to relocate before starting work (required)

Job Types: Full-time, Permanent
Pay: $70,000.00-$80,000.00 per year
Work Location: In perso