ABOUT US

Company Shop Group is the largest commercial redistributor of surplus food and household products in the UK, enabling some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste.
The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we’re proud to be a good business doing good.

KNOWLEDGE, SKILLS AND EXPERIENCE

• Proven record of people management in a large-scale operation whilst managing a team of staff
• Solid interpersonal skills with an ability to anticipate and rectify potential problems
• Lead by example and always uphold Company Shop Group values
• Ability to build and maintain effective working relationships
• To be flexible and adaptable to support the needs of the business
• Strong operational and technical knowledge of your departmental area
• Ability to effectively plan, organise and manage own workload
• Able to work to strict deadlines
• Service focused mindset for both internal and external customers
• Solution focused mindset bringing solutions and opportunities
• A desire to continually focus on your own continued professional development

ABOUT THE ROLE

The role will see direct managerial responsibilities across various teams who are managing the operational activity, with up to 20 colleagues across a team. We are looking for an individual who is currently in a Supervisory role and has experience within Production, Packing and Warehousing. You will be required to hit the ground running and demonstrate a solid commitment to delivery whilst adhering to quality, health and safety, food and environmental standards and processes.
This role would be ideal for an individual with previous Food manufacturing, Retail or an FMCG Supervisory background.

ACCOUNTABILITIES AND RESPONSIBILITIES

• Daily management of a dynamic operational environment that may be impacted by deliveries, systems and processes
• Oversee the day-to-day operational activity across all areas including home shopping, chill produce, FLT and warehouse, tray sortation, stock control, goods in/out
• Monitor workflow, identify any potential risk that may impact SLA’s and agree timely corrective action through to resolution
• Flexible, fast and effective re-deployment of staff to meet daily challenges and ensure targets/customer expectations are fully met
• Adhere to all environmental, food safety and quality/ hygiene procedures when undertaking duties with specific reference to CCP’s, escalating as required
• Drive change and continuous improvement - constantly looking for operational improvements, sharing knowledge and lead by example
• Ensure Health & Safety instructions and procedures are followed:
• Machinery, equipment, or vehicles used within the work area are maintained, correctly guarded and meet Health & Safety requirements
• Personal Protective Equipment (PPE) is provided, used, and stored appropriately
• Health & Safety issues raised with departmental managers in a timely manner
• Record/report all accidents and near misses
• Report all hazards, safety shortcomings or anything that could result in serious or imminent danger
• Perform investigations in Health & Safety and compliance breach and deviations from procedures, ensure investigation reports and corrective/preventative actions are closed out