ABOUT DELIVEROO HOP

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. . We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Read on for more details about the Warehouse Supervisor and apply now.

WHO WE ARE LOOKING FOR

• You radiate positivity!
• You lead by example and enjoy motivating others
• You thrive working with people and enjoy coaching junior members of staff
• You can work autonomously and in a fun team environment
• You enjoy solving problems, you like to find new ways to improve operations
• Previous experience in a similar environment is valued but not required (FMCG/Retail/Warehouse/Last mile delivery is a big plus)
• Experience hitting goal targets (e.g. pick times)

Our Warehouse Supervisors are the beating heart of our day to day site operations. You will work closely with your management team to maximise customer satisfaction and ensure the smooth running of our Hop sites. You will support in ensuring that all of our loyal customers will receive their household essentials as quickly as possible.

• Oversee that all orders are picked to meet time targets
• Explore ways that we can improve site operations
• Lead the team when the manager is and isn’t present
• Communicate with our riders to ensure our customers receive our deliveries promptly
• Run the dispatch area and and support with packing delivery orders to send to our customers
• Ensure all deliveries are scanned and appropriate claims are logged
• Unload deliveries according to procedure, taking time to ensure accuracy of product locations and date rotation
• Ensure stock counts are accurate and all areas counted
• Partner with our Warehouse Assistant Manager and Warehouse Manager to ensure the site runs smoothly
• Ensure the warehouse remains clean and tidy at all times and that any hazards are dealt with urgently
• Complete H&S checks and ensure that the warehouse and employees are diligently following company procedures throughout their shift